Ditha B. Email & Phone Number

United States

San Francisco Bay Area

- Answer phones and schedule patient appointments for two physicians- Create and modify various documents, such as referrals, doctors’ orders, and prescriptions- Update and maintain patients’ health records and exercise confidentiality- Assist patients’ queries and ensure quality customer service- Process insurance and authorization claims in compliance with law requirements- Train new administrative assistants on operating medical computer software and maintaining medical documentation- Coordinate with medical representatives to discuss patients’ health progress and medication management- Operate Allscripts, Microsoft Word, and other office equipment- Perform various office duties, such as mail distribution, photocopying and faxing paperwork, and maintaining filing system

San Francisco Bay Area

- Controlled the flow of the restaurant by handling phone calls for reservations and call-in orders and managing restaurant seating - Provided excellent customer service by interacting with guests to meet their dine-in needs- Trained and supervised employees to ensure all restaurant protocols were followed- Prepared all documentation, including daily checklists and end-of-day sales reports- Resolved customer complaints and employee conflicts- Supervised end-of-shift cash drawer counts

San Francisco Bay Area

- Managed all office needs for law firm, including setup and breakdown of conference rooms - Processed incoming and outgoing mail- Coordinated with legal partners, secretaries, and attorneys on a daily basis