Senior Business Intelligence Performance Analyst
Current• Develop reporting dashboards and initiate proactive analysis to identify trends and data that support recommendations and innovations to improve performance across the Operations (Rapid Transit) Division and achieve strategic objectives• Establish and maintain Key Performance Indicators (KPIs) and supporting metrics to be used across Operations (Rapid Transit) to track performance.• Develop reporting requirements with business unit subject matter experts and utilize a standardized… Show more • Develop reporting dashboards and initiate proactive analysis to identify trends and data that support recommendations and innovations to improve performance across the Operations (Rapid Transit) Division and achieve strategic objectives• Establish and maintain Key Performance Indicators (KPIs) and supporting metrics to be used across Operations (Rapid Transit) to track performance.• Develop reporting requirements with business unit subject matter experts and utilize a standardized approach to performance reporting.• Support the use of Enterprise Asset Management Information Systems and other operational systems; develop reporting dashboards to inform performance of the Division; and enable fast, easy, meaningful operational and business insights.• Participate in periodic reviews of BI tools and reports with Executive Leadership team.• Liaise with the business unit stakeholders on design functionality and interpret requirements, design, and support reporting for all internal and external customers.• Liaise with business unit stakeholders to understand their needs for current and future reporting capabilities.• Provide business units and other internal and external customers with insights into KPIs and supporting metrics.• Define and implement data reporting and analysis best practices (e.g. data integrity, test design, analysis, validation, and documentation) Show less