Alex Dittrich Email & Phone Number

Minneapolis, MN, US

Through direct and managed relationships Alex provides strategic project management consulting, expertise, and project leadership to a wide variety of clients and with various technologies.Consulting on Project Management, Technical Architecture and Organizational Transformations, Security, Software Implementation, InfoSec Risk Management and Reporting.

Bloomington, MN, US

At Donaldson I lead and support efforts related to security, network segmentation, active directory, risk, threat, vulnerability management and remediation, identity and privileged access management, application development, lifecycle management, and PMO portfolio management. Including projects focused on: Server Lifecycle Management, Hardening, and.

Minneapolis, Minnesota, US

• 2020 - Windows Server infrastructure refresh project - Windows Server 2008Lead application migration and server replacement effort of 900 Windows Servers and 200 Windows SQL Servers for security and lifecycle compliance.
• Lead and coordinate the end to end delivery and migration of +50 applications; mix of vendor provided packaged software, enterprise applications, and home grown custom apps
• Coordinate with and drive accountability of vendor lead efforts
• Work directly with engineers, change management, and developers to scope, plan, and implement application upgrades and rewrites
• Communicate and engage with leadership, server and application owners, stakeholders, and infrastructure team members to mitigate infrastructure compliance with minimal impact to users
• Report status of remediation progress through weekly project status reports and metrics

Houston, Texas, US

Worked directly on a project to train artificial intelligence for natural language processing in the medical space.Worked with MDs and medical professionals to strategize, construct, and execute realistic medical scenarios within a simulated hospital or clinic setting.Executed recordings of scenarios to train artificial intelligence for natural language.

Minneapolis, MN, US

The Lacek Group is a globally recognized leader in loyalty, customer engagement and data-driven communications. At The Lacek Group, I worked exclusively with the Ford Motor Company as a part of the launch and maintenance of the Ford Pass Rewards loyalty program.- Lead business team through program incident backlog categorizationand prioritization effort.

St. Louis Park, Minnesota, US

• Lead complete implementation process for Total Expert's clients, coordinating with and driving implementation project progress by leading Total Expert engineering and project coordinator team members. I focus on my.
• Delivered six complex Total Expert CRM and marketing automation implementations with some of the country’s largest home mortgage lenders. Lead and delivered largest Total Expert client accounts, two of which together.
• Serve as client-facing subject matter expert and consultant on API and Webhook solution design and troubleshooting questions
• Simultaneously delivered 4-6 concurrent implementation projects.
• Worked directly with client teams to understand and map business requirements to features and configurations
• Analyzed and wrote requirements and test plans for key system and data integrations.

St. Louis Park, Minnesota, US

Technical Project Manager: 06/2018 - 12/2018In my role as Technical Project Manager I worked directly with Total Expert's clients in managing successful implementation projects.

Minnetonka, MN, US

• At Digital River, I worked with software developers, solution architects, and client stakeholders to design, build, test, and deploy eCommerce websites on Digital River's commerce as a service platform.
• Managed the implementation of Autodesk’s customer facing online store and cart pages across nine non-English European countries
• Responsible for the successful delivery of ecommerce web and software implementation projects and the satisfaction of Digital River’s customers
• Created, published, and maintained project plan and delivery schedule to ensure resource and task alignment
• Coordinate and test the delivery of segmented Google Tag Manager (GTM) data layer elements
• Collaborated on solution architecture design and use of Digital River’s integration and service APIs

Minneapolis, MN, US

• At Calabrio I worked with Software Deployment Engineers, System Administrators, Architects, Business Users, and Project Managers to implement Calabrio's suite of software products. Calabrio's software suite integrates.
• Managed 30+ complete Calabrio implementation projects with a focus on customer success and satisfaction
• Responsible for the successful delivery of software implementation projects and the satisfaction of client’s customers
• Managed client-customer relationship from point of pre-sale, through project duration, and up to transition to Calabrio’s support services team
• Successfully proposed and implemented critical new operational process as a part of Calabrio’s new SaaS offering, resulting in increased internal operational efficiency, smoother customer experience, and created.
• Led and managed multiple projects with strategic Calabrio accounts, required weekly internal executive level briefings

Minneapolis, MN, US

• Fishbowl Solutions is a world renowned Oracle and Google Partner known for its Oracle Webcenter and Google Search Appliance Consulting and Implementation expertise. Fishbowl is a small company and operates in a very.
• Coordinate implementation project logistics and manage client expectations
• Audit, and Reconcile Project Statements Of Work
• Proactively manage project risk and deliverables
• Design and deliver a total project plan
• Triage software installation issues with client

Minneapolis, MN, US

• Coordinate Target’s overseas team in India on project status, deadline, and expectations.
• Conduct project kick-offs with overseas team to communicate process procedures
• First line of support for store managers on floor plan interface and database issues to aid in a smooth transition process for the stores across Canada
• Implement merchandise presentation strategy for Target stores across Canada using JDA software (SAP integrator)
• Support strategic merchandising decisions with reports and analysis with an emphasis on merchant usability and accuracy
• Provide feedback to domestic team of tech partners on how to better utilize overseas resources