Ditya Pratama Email & Phone Number

Jakarta Selatan, Jakarta, Indonesia

• Managing Confluence so the procedure can be documented and the users can easily access it.
• Verify Jira dashboard so it will give the actual progress, assigning the daily tasks as well as manage the access administration of Jira Dashboard. Team has been affected by 10% performance increased.
• Ensure Data Quality Control and customer support process has been followed accordingly.
• Escalating any issues reported from the customer while discussing and troubleshoot it with cross-functional Teams including management team.
• Monitoring any access administration such as the drilling or completion well and any data breaching so it could be managed properly.

Jakarta Selatan, Jakarta, Indonesia

• Handling Access Management Administration so the customers can access their confidential data without worry of data breaching.
• Data Quality Control so the Data has been provided as customer needs as well as giving the up-to-date information to the customer.
• Supporting customer through email via outlook, chat and call support.
• Handling Jira dashboard such as creating and processing any Jira Ticket based on customers requirements.
• Generating audit report using excel to the clients.

North Jakarta, Jakarta, Indonesia

• Simplify customer needs with collecting data, providing, and training the customer for WMS (Warehouse Management System) including on-the-go solution so the operations can be proceed as the customer needs.
• Providing support to the customers with User Blueprint’s, User Guide’s, analyzing the data using SQL, debugging program using C++ via VS code as well as troubleshoot issue when the system is running.

Sidoarjo, East Java, Indonesia

Banyuwangi, East Java, Indonesia

Yogyakarta, Yogyakarta, Indonesia

Gresik, East Java, Indonesia