Knowledge of US and World geography,Multilingual skills are a plus.· strong communication skills; comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written). In addition, the ability to listen actively.. Having interest and ability in serving others ,outstanding relationship management and customer service orientation skills.

Dealing directly with the customers at City office location. Duties involve answering questions on schedules and fares, on aircraft, handling service irregularities, and process minor claim settlements. selling Continental seats and related services to travel agencies and corporate communities.making reservations, quoting fares, providing flight schedules and general information and assistance to the public.