Diva Hook Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

• Help scope projects by gathering requirements and understanding timelines and deliverables
• Set expectations, develop risk mitigation strategies and communicate internally/externally to lead in project success
• Collaborate with development and QA teams and monitor workflow to meet project tasks and timeline
• Utilize programs such as JIRA, Mavenlink and Microsoft Office Suite to communicate and track project milestones
• Assess KPI’s and perform driver analyses on collected data to identify key drivers of metrics such as NPS, Loyalty, Customer Satisfaction
• Manage transparent financial view or project workflow, maintaining tracked project realization of 108-135%

Indianapolis, Indiana

Indianapolis, Indiana

• Propose and manage projects/processes to enhance company effectiveness
• Work with clients, legal and compliance departments to ensure that thephilanthropy tool is administered in compliance with trust documents, contracts,laws, and IRS regulations.
• Assist in new business development while acting as a liaison for inter-departmentclient relationships
• Ensure client retention, loyalty, and continued opportunities with expectationshattering client service achieved through pro-active client contact and accurateresponses

Indianapolis, Indiana Area

• Adopt the responsibilities as a small business consultant and outside sales representative with ADP, focusing on the cash management, the HR/employee management and the risk mitigation services ADP offers
• Identify and cultivate new prospects from relationships built and maintained with bankers, accountants and small businesses in the Indianapolis region
• Work with business owners and decision makers on creating a specific solution utilizing ADP's services in order to increase the overall success and efficiency of the business
• Performed holistic company and ROI assessments utilized for decision-making onpurposed implementation projects
• Focused teams on business objectives, tracked progress to ensure projectmilestones were completed with desired results
• Leveraged deliverable HCM solutions, transitioning existing accounts asupmarket opportunities

Lafayette, Indiana Area

• Creating a relaxed environment to inspire and educate clients.
• Helping management plan and execute goals for various events.
• Coaching fellow teammates on application techniques and sale strategies.
• Build special client bonds by addressing clients wants, needs, and concerns while using active listening skills.
• Represented the company on WLFI News Station.

Indianapolis, Indiana Area

• Successfully aid in the planning and/or execution of our sponsored and in-house events: CANvitational, BrewHaHa, Mutt Strutt, NENA, Sun King’s 7th Anniversary Party, Midwest Clay Court Championships, etc.
• Assist in the marketing of events by utilizing research and development to reach our target audience.
• Responsible for pre and post event communication varying from interacting with clients to product tracking.
• Advertise Sun King Brewery by distributing various flyers and giveaways to present and potential clients.
• Employ pervasive customer service to match customers to fitting Sun King products.