Divan Nel [Lion] Email & Phone Number

Johannesburg, Gp, Za

South Africa

South Africa

Vaimo is one of the world’s most respected experts in digital commerce on the Magento and Adobe Commerce Cloud platforms. As a full-service omnichannel agency, we deliver strategy, design, development and managed services to brands, retailers and manufacturers all over the world.Our broad technical experience and our sharp business focus makes us the key partner for driving success in digital commerce. Our 12+ years track record of delivery excellence coupled with our deep commitment to helping our clients succeed with business development, digital strategy and customer experience design is proudly manifested in our status as an Adobe Platinum Solution Partner.With local offices in 15+ markets across EMEA, APAC and North America and over 500 employees, we provide an international presence that allows us to cultivate close, long-term relationships with our clients.

South Africa

Cape Town Area, South Africa

*Project Manager to team of 6-5 software developers & a database administrator*Client facing: ensuring comprehensive understanding of clients’ needs*Managing client expectations throughout the project by maintaining continual communication with clients*Assigning different project components to specific software developers who are best suited to the particular required task*Creating client proposals & managing project budget & timeline*Final quality assurance of project deliverable*Executes final delivery & presentation of product to the client via Skype -Demonstrates how the dashboard works -Demonstrates new features of the specific dashboardMost complex project managed to date:-Project used the new prototype dashboards for the duration of the project & it required extensive development of Braxton Group’s usual deliverable, since the client had demanded multiple add-ons to the standard dashboards to properly address the needs of the client’s 20 globally distributed franchisees that each used different international currencies.-Outcome: Project successfully delivered within budget, on time & to the client’s satisfactionSignificant Achievement at Braxton Group:-Within 5 months of being appointed as Project Manager, he proposed an innovative alternative to the business’s long-standing practice of using Photoshop dashboard representations when pitching product solutions to clients-Conceptualized and proposed using existing technology differently at no additional cost to create prototype dashboards as examples to present to clients – this provided live dashboards, in real time & were fully editable-Nett Benefit: •Time Saved •Money Saved •More accurate pitching-presentations to clients during the business acquisition phase

South Africa

* Operational aspects of the business including technical staff hiring and training, logistics, customer satisfaction, hardware technical troubleshooting and negotiations with suppliers* Performed all call-outs on-site* Managed team of 6 technicians* New business acquisition* Secured SLA’s for external L1 technical support with 3 SMEsThe PPExel was a major SLA was a major part of PC Express’ overall business • Installation Budget: R650k; Deadline: 8 weeks; Value: R850k• Complete IT hardware supply and setup as well as full network installation• Managed 2 technicians and 3 external recourses• Wi-Fi setup• Virtual desktop setup and support

Cape Town Area, South Africa

In-store and (only) call out technician that tended to external call outs at clients ‘residencesTime spent % of month: - Call-outs 30% - In-store client queries 20% - Technical maintenance of faulty hardware 40% - Assisting in-store customers with product advice 10%

On-site technician to large manufacturing machinery in Tanzania, Czech Republic and Britz, South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Grade 12

Mcitp