As a Partner Support Specialist, I provide quality service and support to customers, partners, and clients from various backgrounds and industries. I handle incoming calls, emails, and chats, resolving issues and inquiries with professionalism and efficiency.I am also a Biotechnology graduate student from Mahsa University, where I am well versed on the applications and innovations of biotechnology in various fields, such as health, agriculture, and environment. I am eager to expand my knowledge and skills in this domain and explore the opportunities and challenges it offers.I am enthusiastic and a team player, always willing to collaborate and contribute to group or project work. I have developed and demonstrated my training and phone etiquette skills through multiple workshops and assignments. I am motivated to advance my career in my chosen platform, and to learn from different perspectives and experiences.Please feel free to connect with me via LinkedIn or by my email at divankumar09@gmail.com
Baker Hughes
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It Analyst And AssociateBaker HughesKuala Lumpur, My -
Provider Operation ExecutiveHelpling Mar 2024 - PresentFederal Territory Of Kuala Lumpur, Malaysia- Dealt with clients and partners via social media and CRM tools.- Compile and modify end of day report for management reference.- Assist in matching clients and customers according to customers need.- Analyze and tabulated market trends for references. -
Associate ResearcherUniversiti Putra Malaysia Oct 2022 - Nov 2022Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia- Well trained in the field of research to study the technicality of the laboratory work.-Assisted and ran DNA test samples for PCR, Polymerase Chain Reaction.- Extracted DNA samples from placenta to determine the count of active T-Cells that is present within the placenta.- Processed Covid-19 samples and did test run to obtain accurate results.- Tabulated required data for further analysis.- Assisted with required paperworks as assigned by the Head professors. -
Medical Laboratory ScientistMahsa Avenue International College Nov 2021 - Jan 2022Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia- Assisted in running test samples for patients using blood, serum and urine to determine overall patients health.- Maintained Quality Control for the medical equipments such as the BioChem machine.- Analyzed patients report and documented the data accordingly.- Ran patients samples for STD’s such as syphilis using VDRL, HIV, Hepatitis B and C and ran test samples for cancer marker detection.- Well rehearsed in testing patients saliva samples for COVID-19 detection, generated data and tabulated research findings accordingly. -
Customer Service SpecialistScicom Msc Berhad Jan 2018 - May 2018- Connected customers and clients for cleaning services in required regions.- Dealt with clients and customers from the UK region via calls and e-mails.- Assisted Operations Manager with any additional paper works in areas that is required.
Divan Kumar Education Details
Frequently Asked Questions about Divan Kumar
What company does Divan Kumar work for?
Divan Kumar works for Baker Hughes
What is Divan Kumar's role at the current company?
Divan Kumar's current role is IT Analyst and Associate.
What schools did Divan Kumar attend?
Divan Kumar attended Mahsa University, Malaysia.
Who are Divan Kumar's colleagues?
Divan Kumar's colleagues are Anagha Menon, Mahendra Thakur, Mohammad Ghazaly, Richard Reamer, Thinh Vu Quang, Cristina Perinu, Dude Dude.
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