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Divanshi Arora is listed as Product Evangelist | Principal Customer Success Manager @ Grazitti Interactive | MBA | KCS V6 Certified | Salesforce Admin Certified | Training - L&D Professional at Grazitti Interactive, a with 665 employees, based in Chandigarh, India. AeroLeads shows a work email signal at grazitti.com and a matched LinkedIn profile for Divanshi Arora.
Divanshi Arora previously worked as Principal Customer Success Manager at Grazitti Interactive and Manager of Training and Development at Grazitti Interactive. Divanshi Arora holds Master Of Business Administration - Mba, Public Relations, Advertising, And Applied Communication, A from Symbiosis International University.
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As a seasoned Business Analyst and Customer Success Manager, I bring a wealth of experience in optimizing business processes and ensuring client satisfaction. With a background in product and skill-based training at Grazitti Interactive, I've successfully navigated diverse industries and geographies, honing my expertise in onboarding and relationship management. My journey includes an MBA from Symbiosis International University, specializing in public relations, advertising, and applied communication, complemented by a postgraduate diploma in business management from Lovely Professional University. Armed with certifications in KCS v6, Train the Trainer, and Salesforce administration, I am dedicated to continuous learning. My passion lies in customer engagement, storytelling, and consulting, driving me to create meaningful and impactful solutions. Let's connect to explore how my skills can contribute to your business success.
Listed skills include Social Media, Event Management, Public Relations, Marketing Communications, and 21 others.
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Chandigarh, India
> Drive product adoption and customer success strategies to maximize the value of SearchUnify for key accounts.> Build and nurture strong customer relationships, acting as a trusted advisor to identify and address customer needs and challenges.> Develop and execute strategic customer success plans, including onboarding, training, and ongoing support to ensure customer satisfaction and retention.
1. Onboarding New Joiners, Customers & Partners: Lead the onboarding process for new employees and customers, ensuring they have a smooth transition and a strong understanding of SearchUnify’s products and services from day one.2. End-to-End Product Training: Design and deliver comprehensive product training programs, covering all aspects of SearchUnify’s offerings to equip users with the knowledge and skills they need for success.3. Managing the Customer Academy Site: Oversee the development and maintenance of the Customer Academy site, ensuring it provides up-to-date, relevant, and accessible training resources for continuous learning and development.
Chandigarh, India
1. Data Analysis and Insights: Leverage data analysis to track customer usage patterns, identify areas for improvement, and provide actionable insights that drive customer success and enhance the overall experience.2. Success Consulting: Provide expert success consulting to clients, offering tailored strategies and solutions to help them achieve their business objectives using SearchUnify's platform.3. Relationship Management: Build and maintain strong relationships with key stakeholders, ensuring ongoing satisfaction, fostering trust, and promoting long-term partnerships.
Chandigarh Area, India
As a Customer Success Manager at SearchUnify, I drive customer satisfaction and retention by providing expert guidance and support. My responsibilities include onboarding new clients, ensuring effective utilization of our platform, addressing customer queries, and working closely with clients to achieve their business goals. I also gather and analyze customer feedback to inform product improvements and foster long-term relationships.
Chandigarh Area, India
Dealing with US-based clients include Cisco, SAP and other giants who conduct conferences in the North America region. 1. Requirement Gathering and Analysis: Collect and analyze business requirements from stakeholders to define project scope and objectives.2. Project Planning and Coordination: Develop project plans and timelines. Coordinate with cross-functional teams to ensure timely delivery of project milestones.3. Client Communication and Training: Conduct training sessions for clients to ensure they understand and can effectively use the product or system. Provide ongoing support and address client inquiries.4. Process Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and effectiveness.5. Data Analysis: Use Power BI to import, clean, and transform data from various sources. Perform detailed analysis to uncover trends, patterns, and insights that can inform business decisions.6. Dashboard Creation: Design and build interactive dashboards in Power BI that visually represent key metrics and data insights. Ensure dashboards are user-friendly and customizable to meet the specific needs of different stakeholders.7. Documentation and Reporting: Prepare detailed documentation including business requirements, project plans, training materials, and status reports for stakeholders.
Chandigarh Area, India
1. End-to-end project management with Australian clients2. Handling a team of 7 people including web developers, designers and SEO experts3. Complete coordination and delivery ensured following SCRUM and AGILE
Chandigarh Area, India
1. Help restaurants market, engage and connect with their audience better by selling Zomato online visibility2. Effectively search prospective clients and convert sales leads3. Manage end-to-end client relationship including pitching, negotiation, contracting, billing/ invoicing, and payment collection, result tracking, and troubleshooting
Delhi Area, India
Lead Generation, Client Acquisition, B2B sales, Client servicing, Mergers.
Bengaluru Area, India
Social Media, Branding, Content, Event management and handling industry forums.
Chandīgarh Area, India
Marketing study, Campaign design, Sales research and study.
Other employees you can reach at grazitti.com. View company contacts for 665 employees →
Abhinandan Garg
Colleague at Grazitti InteractiveVaughan, Ontario, Canada
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Gurdeep Singh
Colleague at Grazitti InteractiveAmbala, Haryana, India
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Sparsh Singh Thakur
Colleague at Grazitti InteractiveChandigarh, India
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Alok Kukreja
Colleague at Grazitti InteractiveJalandhar, Punjab, India
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Megha Mehta
Colleague at Grazitti InteractivePanchkula, Haryana, India
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Neeta Ramsisaria
Colleague at Grazitti InteractivePanchkula, India
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Tarun Mittal
Colleague at Grazitti InteractiveMachhlishahr, Uttar Pradesh, India
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Sanchit Jain
Colleague at Grazitti InteractiveSaharanpur, Uttar Pradesh, India
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Hrithik Mehra
Colleague at Grazitti InteractivePanchkula, Haryana, India
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Lovish Taneja
Colleague at Grazitti InteractiveChandigarh, India
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Activities and Societies: Football team, Music Choir, Art and Craft club.Subjects ranging from Maths to English, Hindi to science.
Quick answers generated from the profile data available on this page.
Divanshi Arora works for Grazitti Interactive.
Divanshi Arora is listed as Product Evangelist | Principal Customer Success Manager @ Grazitti Interactive | MBA | KCS V6 Certified | Salesforce Admin Certified | Training - L&D Professional at Grazitti Interactive.
AeroLeads has found 1 work email signal at @grazitti.com for Divanshi Arora at Grazitti Interactive.
Divanshi Arora is based in Chandigarh, India while working with Grazitti Interactive.
Divanshi Arora has worked for Grazitti Interactive, Techtier, Xoro Global Pvtltd, Zomato, and Magna Infotech - A Division Of Quess Corp Ltd..
Divanshi Arora's colleagues at Grazitti Interactive include Abhinandan Garg, Gurdeep Singh, Sparsh Singh Thakur, Alok Kukreja, and Megha Mehta.
You can use AeroLeads to view verified contact signals for Divanshi Arora at Grazitti Interactive, including work email, phone, and LinkedIn data when available.
Divanshi Arora holds Master Of Business Administration - Mba, Public Relations, Advertising, And Applied Communication, A from Symbiosis International University.
Divanshi Arora is listed with skills including Social Media, Event Management, Public Relations, Marketing Communications, Marketing, Social Media Marketing, Media Relations, and Advertising.
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