Diva Patricia Email & Phone Number

Denpasar, Id

Bali Jimbaran

As a Guest Service Center at the Front Office Department, primary duty is to ensure that all incoming calls are answered promptly and professionally. Responsible for directing calls to the appropriate staff member or department and ensuring that all messages are recorded accurately.To be successful in this role, you should have excellent communication skills, both verbal and written, as well as strong organizational abilities and the ability to multitask. You should also be comfortable… Show more As a Guest Service Center at the Front Office Department, primary duty is to ensure that all incoming calls are answered promptly and professionally. Responsible for directing calls to the appropriate staff member or department and ensuring that all messages are recorded accurately.To be successful in this role, you should have excellent communication skills, both verbal and written, as well as strong organizational abilities and the ability to multitask. You should also be comfortable working with a variety of computer programs and be able to quickly learn new software.Overall, the role of Guest Service Center is an important one that requires a friendly, professional demeanour and a commitment to providing excellent customer service at all times. Show less

Johor Bahru, Johor, Malaysia

During my time at Amari Hotel Johor Bahru, I have learned skills and knowledge related to Front Office, such as handling reservation , handle check in -check out process, able to complete the payment ,managing the switchboard (telephone console) and handling wake-up calls, and others that might be useful to be applied in hospitality industry.

Sidakarya

Gianyar, Bali, Indonesia