Diva T. Email & Phone Number

Greater Atlanta Area

• Led and influenced cross-functional teams to develop and execute the overall product strategy
• Presented to Project Executives for milestone review and risk assessment on monthly basis
• Forecasted demand to assessed market trends and business needs for product innovations
• Directed 3rd party partners to integrate modules into AMI, expanding multi-utility portfolio
• Managed numerous technical projects with budgets of about $1M to launch new products
• Defined and tracked project goals to ensure quality results, on-time delivery and minimize cost

Greater Atlanta Area

• Created relevant test case scenarios and developed customer-facing improvement guides
• Instructed various users on troubleshooting methods and how the SmartGrid system operates
• Established SOP and solutions for Technical system elements that are effective and repeatable
• Evaluated beta versions of operating software and identified problem areas for improvement
• Supported response teams with root cause analysis for many software and hardware issues
• Collaborated with several business units within the Company to resolve issues / defects

Greater Atlanta Area

• Maintained and ensured the integrity of the underwriting process
• Estimated and confirmed risk grades assigned to credit relationships
• Monitored adherence to company risk management standards
• Responsible for the completeness of underwriting file content on over 125 relationships

Jacksonville, Florida Area

Bachelor Of Science - Bs, Electrical And Electronics Engineering

Education record

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Alpha Kappa Psi