Diva T. Email & Phone Number

Greater Atlanta Area

• Led and influenced cross-functional teams to develop and execute the overall product strategy • Presented to Project Executives for milestone review and risk assessment on monthly basis• Forecasted demand to assessed market trends and business needs for product innovations• Directed 3rd party partners to integrate modules into AMI, expanding multi-utility portfolio• Managed numerous technical projects with budgets of about $1M to launch new products• Defined and tracked project goals to ensure quality results, on-time delivery and minimize cost

Greater Atlanta Area

• Created relevant test case scenarios and developed customer-facing improvement guides• Instructed various users on troubleshooting methods and how the SmartGrid system operates • Established SOP and solutions for Technical system elements that are effective and repeatable• Evaluated beta versions of operating software and identified problem areas for improvement • Supported response teams with root cause analysis for many software and hardware issues • Collaborated with several business units within the Company to resolve issues / defects

Greater Atlanta Area

• Maintained and ensured the integrity of the underwriting process• Estimated and confirmed risk grades assigned to credit relationships• Monitored adherence to company risk management standards • Responsible for the completeness of underwriting file content on over 125 relationships

Jacksonville, Florida Area

Bachelor Of Science - Bs, Electrical And Electronics Engineering

Education record

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Alpha Kappa Psi