Divendraa Gunasagaran Email and Phone Number
An accomplished and energetic professional with over 13 years of experience in corporate world handling various types of Business & Operational Data Analysis, Improvement Projects, Project Implementation, Resolving Complex Issues (Comm / HR / T&D) and Lead Internal Transformation (Objective / Policy / Procedure). This accomplishment is achieved via a technique I created, called (BOE - PTSA). My past two organizations have benefited from this technique of management proofing that (PTSA) is an applicable technique to move forward in continuous improvement subject. Business Operation Excellence (BOE)1) P = Performance - Gather & Convert necessary data into measurement & perform tracking to stage improvement. 2) T = T&D - Explain & Teach others to learn the measurement & tracking performed. 3) S = Safety - Determine & Set, safety barrier or threshold for all involved operation / profit / wastage 4) A = Audit - Continuously check the process & Outcome to maintain objective course.
-
Operations SupervisorParadigm Energy Sdn Bhd Apr 2024 - PresentDaerah Kota Setar, Kedah, MalaysiaCoordinate and manage Hygiene Department to provide Cleansing/Linen/General Waste service HOSPITAL PENDANG.• Developing Budget and Analysis plans. • Translating business objective to operational level.• Defining / Interpretating / Tracking KPI.• Monitor compliance to laws and regulations.• Managing projects, processes and agreements.• Managing the Hygiene team • Optimising the use of resources. (WFM / Warehouse)• Conduct Process Reengineering – RCA & Mitigation Point (Micro & Macro).• MSQH development for Hygiene, standard 20 & HWMS, standard 02.• Liaison & Stakeholder management. -
Operations AnalystRainbow Handicraft Sdn Bhd Jun 2023 - Jun 2024Alor Setar, Kedah, MalaysiaPerform Data Analysis in identifying efficiencies and problem areas within data stream, while communicating needs for projects. Adept at receiving and monitoring data from multiple data stream, including Excel data sources. Bringing forth the ability to synthesize quantitative information and interact effectively with colleagues and clients. Proven track record of leading research and analysis for business process and designing and implementing business solution.• Perform data gathering from various source to identify process / operation gap.• Conduct Process Reengineering - RCA & Mitigation Point (Macro & Micro).• Lead Project Implementation – OSH / Record Digitalization / Business & Operation Solution / Diversification.• Develop Internal Proposal & Communication Standard• Conduct Internal Audit - Process / Safety / Environmental Impact. -
Assistant Logistic & Operations ManagerCmart Holding Sdn Bhd Aug 2020 - Jun 2023Alor Setar, Kedah, MalaysiaTo establish a leaner operation for Logistic, Warehouse, Outlet and Fresh 365 units.• Coordinate & Manage Logistic + Warehouse operation to accommodate daily operation.• Conduct Process Reengineering - RCA & Mitigation Point (Micro).• Manage Logistic + Warehouse team - KPI & Scheduling.• Conduct Analysis + Solution Implementation - Warehouse ASRS System / FTE Planning + Scheduling / Cost Saving Projects / Supply Chain Improvement.• Perform data gathering from various source to identify operation cost variance / process / operation gap.
-
Executive - (Retrenched) Covid-19Agoda International Pte. Ltd. May 2019 - May 2020Kuala Lumpur, MalaysiaDeliver excellent customer service and manage the needs of the customers (guest and partners) via our communication channel (Phone, Email and Live Chat).• Manage Inbound & Outbound customer inquiries via Call / Email / Live Chat – within SLA• Perform system back-end modification on bookings.• Manage customer Complaint & Compensation.• Manage dispute between Stakeholders & Clients.• Improve team Procedure Handling KPI 75% > 90%
Divendraa Gunasagaran Education Details
-
Nosh GlobalCertified -
3.63 -
Lean PartnerLean Six Sigma -
Certified Outsourcing Specialist -
Certificate Examination In Investment Linked Life InsurancePass -
Pre Contract Examination Of Insurance AgentPass
Frequently Asked Questions about Divendraa Gunasagaran
What company does Divendraa Gunasagaran work for?
Divendraa Gunasagaran works for Paradigm Energy Sdn Bhd
What is Divendraa Gunasagaran's role at the current company?
Divendraa Gunasagaran's current role is Operations Supervisor.
What schools did Divendraa Gunasagaran attend?
Divendraa Gunasagaran attended Nosh Global, Asia E University, Lean Partner, Asia E University, Olympia College Sdn. Bhd., Certificate Examination In Investment Linked Life Insurance, Pre Contract Examination Of Insurance Agent.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial