IT Contractor for all your technology needs.Technical Support Engineer adept at quickly resolving complex issues on both PC and Mac platforms. 20+ years of experience managing IT setup and service requests. Sole proprietor of Diversatech, an IT company servicing the Tri-State area with all types of technology solutions including iPads repairs while branching into hardware modifications for gaming consoles and retro game builds.

• Windows Desktop OS Administration/Installation/Troubleshooting• Windows Server Administration/Installation/Troubleshooting• Exchange Server Administration• HP/Dell Servers/Desktops• MAC/Apple Products• Cisco router configuration/troubleshooting• Cisco ASA Firewall configuration• Sonicwall Firewalls• Storage Craft Shadow Protect/Backup Exec/various other backup products• Voice over IP

Deployed 400 iPads for a 1:1 ratio• Rebuilt network utilizing Cisco routing and switching to create high availability and redundancies.• Virtualized Servers and Desktop• Imaged and configured PC's and networked dependent devices• Installed PC's, printers, storage drives, scanners, and monitors• Configured, installed, tested, troubleshot, repaired and maintained operation of LAN hardware/software, desktop computers, communication systems, wireless, printers, wiring and cabling• Setup/breakdown of audio visual systems• Performed other duties as business needs changed including electrical maintenance.

Complete rebuild of network infrastructure. Deployed Cisco routing and switching including upgrading Windows 2003 Active Directory to 2008 R2 Virtualized all Servers.• Imaged and configured PC's and networked dependent devices• Installed PC's, printers, storage drives, scanners, and monitors• Configured, installed, tested, troubleshot, repaired and maintained operation ofLAN hardware/software, desktop computers, communication systems, wireless, printers, wiring and cabling• Setup/breakdown of audio visual systems• Responsible for all technology upgrades, purchasing and maintenance. Maintained a budget of $2k per student.• Performed other duties as needed to support technology team.

IT Contractor for all your technology needs.Mac and Windows OSLaptop / Computer Repairs, Upgrades, Password Resets and Virus RemovalNetwork / Server Installs, Upgrades, and VirtualizationCabling – Coaxial, Voice, Data, and FiberCloud ServicesiOSPhones / VOIP On and Off Site Contracting in the USRemote Support ServicesHome or Office TechnologyVideo Surveillance

• Maintained data centers, power conditioning, power supply, isolation transformers, power distribution units, and wire management• Established raceways, pathways and conduit• Ad hoc wiring for electrical, data and video surveillance• Completed IT support requests for software, hardware and networking• Utilized Apple GSX to initiate, maintain, and complete work orders• Purchasing of all hardware and software to maintain and upgrade all Apple and Windows PCs and equipment• Trained staff on new and current technology• Strict adherence to NEC, ESD and workplace safety• Performed other duties to support the technology department and school staff

Responsible for maintenance of farm vehicles and machinery• Vehicles included John Deer, CAT, Kawasaki, JCB, Case, Clark, Mitsubishi, MACK, and Volvo• Maintenance and repair of electric, hydraulic, and pneumatic conveyors, baggers, sifters, sorters, and palletize• Efficiently handle production line malfunctions to minimize downtime• Troubleshoot electrical / mechanical failures and repair in timely manner• Set up inventory management system