I am a highly experienced Customer Support / Administrative Support Specialist with over 4 years of experience in providing excellent customer service via Email, Phone and chat, and administrative support. I have a passion for creating efficient systems and processes that help the organization streamline its operations and save time, alongside my expertise in troubleshooting customer queries, resolving customer complaints, and providing timely and accurate customer service.My Areas of Expertise Includes:● Administrative support● Executive Support● file management● Email, phone, and chat support● Data entry and lead generation● Calendar Management● Customer onboarding● Customer acquisition● Social media management● People Management● Dispute Resolution● Email Management● Customer SuccessSKILLS:● Attention to details● A great team player● Proficient in Google Workspace● Microsoft Office Suite● Great phone etiquette● Order processing, tracking, and fulfillment● Excellent multitasking skills● Outstanding organizational ability● Good judgment and decision-making aptitude● Ability to work with minimal supervisionProductivity Tools:● Mojo dialer● Hubspot● Zendesk● Salesforce● Podio● Grammarly● Trello● Monday.com● Google suite● Microsoft Office● Calendly