Divine Williams, Lmhc, Ms Email & Phone Number

Pleasant Valley, Ny, Us

United States

• Provide comprehensive counseling services to clients with Developmental Disabilities (DD)/Intellectual Disabilities (ID) and concurrent mental health conditions, employing a client-centered approach to facilitate emotional and psychological well-being.• Design and implement individualized treatment plans tailored to the unique needs of dual diagnosis clients, focusing on enhancing social, emotional, and functional living skills.• Engage in active teaching and coaching to empower clients with essential life skills, including interpersonal communication, conflict resolution, emotional regulation, and impulse control, fostering greater independence and quality of life.• Maintain meticulous documentation of client interactions, treatment plans, progress evaluations, and other relevant clinical records in compliance with professional standards and organizational policies.• Utilize advanced digital platforms (e.g., Zoom) to deliver accessible and effective counseling services, offering both virtual and in-person sessions to accommodate client preferences and needs.• Collaborate extensively with multidisciplinary teams, including healthcare professionals and support staff, to ensure a cohesive and integrated approach to client care, optimizing outcomes and enhancing service continuity.• Proficient in the use of TenEleven electronic Clinical Records (eCR) software for creating, updating, and managing electronic health records (EHR), ensuring data integrity and confidentiality in alignment with HIPAA regulations.

Mount Kisco, New York, United States

• Lead the training and development initiatives across CLC’s residential and Day Habilitation programs, delivering comprehensive training modules and collaborating with the clinical team to develop new training content.• Facilitate monthly Residential Clinical Seminars alongside the Residential Director, contributing to the ongoing professional development of the clinical staff.• To received training to be SCIP-R certified instructor, enhancing the behavioral management training for both Day and Residential program staff.• Oversee the Clinical Internship Program, from interviewing and selecting candidates to ensuring a robust learning experience across various internship levels (High School, Undergraduate, Graduate).• Provide regular supervision, feedback, and semester evaluations for interns, guiding them in project work that contributes to professional portfolios, with a focus on dual diagnosis and autism research and program development.• Represent CLC at educational open houses, promoting internship opportunities and fostering partnerships with academic institutions.• Actively participate in the Clinical Design Team, aiding in the enhancement of the Behavioral Mental Health Model (BMHM) and contributing to the development of a center for learning and excellence.• Engage in crisis intervention efforts, providing immediate support and recommendations for de-escalation and treatment adjustments across CLC programs.• Collaborate in the development and training of behavior plans, ensuring effective implementation and follow-up with staff to promote consistency and effectiveness in behavioral interventions.• Assist the Residential Director with staff action plans, supporting the creation of stable and therapeutic living environments for all residents.

• Custom made jewelry, crafts, and clothes• Vintage and Accessories; online Thrift / Consignment Store

Mount Kisco, Ny

• Managed and maintain the Highland, NY site residence including consumers, staff, and on-call workers. Behavioral crisis intervention• Provided staff mentorship towards positive interaction with consumers and peers. Ensure “active treatment” which is defined as the application of therapeutic strategies taught in PBS (Positive Behavior Support) and counseling training under the guidelines of the Behavioral Mental Health Model (BMHM)• Created and maintains the LOS (Levels of Supervisions) for all CLC sites and locations• Created and implements IPOP• Collaborated with the CCO (aka as care manager) in scheduling Life Plan meetings with the individuals• Monitored staffing patterns to ensure expense and quality of services• Regularly trained full-time, part-time, and on-call staff in OPWDD regulations• Developed and implement goal plans for each consumer• Oversaw consumer’s finances including proper record keeping, ledger management, banking assistance and disbursement of personal allowance; provide weekly one-on-one financial counseling to ensure proper management of consumer’s expenditures• Attended to consumer’s clinical needs by utilizing existing medical resources, including access to emergency care, in-patient hospitalization, routine medical care, and providing basic first aid including taking blood pressure and pulse rate, as well as communicating with health services and therapists daily• Supervised and administer the proper distribution, storage and documentation of prescribed and over-the-counter medications daily; medication inventory and ordering• Counseled consumers daily which include one-on-one individual and group therapy sessions• Coordinated with day services including day treatment, day training, supportive work and independent employment; transportation services and recreational, vacation and holiday planning as needed• Was current on in-house trainings and certifications for SCIP, CPR, AMAP, and First Aid

Pleasant Ridge, Poughquag Ny

• Managed and maintained EHR, EMR, and Allscripts medical practice online billing and insurance claims• Provided counseling and therapy sessions with patients that have chronic illness and/or Lyme disease, and with their families as well• Adeptly handled administrative duties including phone reception, managing calendars, planning meetings, • Created and managed office policies and procedures for patients • Was responsible for teaching medical staff ICD-10, ICD-9 and CPT coding methods and procedures • Processed claims for Insurance companies, Medicare, and POMCO while ensuring claims are entered, submitted, and accurately applied to patient accounts• Researched and resolve incorrect payments, EOB rejections, and other issues with outstanding accounts, medical vendors, and insurance companies• Took blood pressure, temperature, and weight as required including medical chart maintenance• Managed IT office related issues including online EHR/EMR, software installations, printer functioning, Windows Updates and Malware removal; Level 1 Technical Support

Employed from 2003-2009. Consistently promoted to positions of greater responsibility and authority.• Managed and coordinated all production and prototype samples to assure delivery deadlines for overseas Corporate Clients in China• Maintained and distributed updated reports on a weekly basis• Managed all supply levels and associated expenditures• Performed independently and exercised initiative, judgment, and made decisions within the scope of the assigned authority

• Managed setup, contracts and completed order requests on time• Problem solved audit problems and discrepancy reports• Managed memberships over the phone, handled customer complaints, and resolved overseas emergency situations• Promoted to "Production Coordinator"

• Assisted in the hiring of new staff while being wholly responsible for their training and cross-training• Managed and researched inventory and maintained electronic catalogues• Problem solved and identified, investigated, and communicated potential problems relating to the product• Promoted to "Merchandise Processor"

• Supported 7 Order Entry Representatives on a daily basis with various complicated questions and issues, and helped resolved technical issues• Worked closely as a team player with a variety of internal departments, researched information as needed, and responded to requests from vendors• Supported ongoing communication with affiliating departments• Promoted to "Product Data Maintenance Specialist"

Master Of Science (M.S.), Mental Health Counseling

Bachelor Of Arts (B.A.), Applied Psychology And Human Relations

Associate In Computer Programming (Acp), Computer Programming