• Handled customer transactions efficiently, including processing sales, returns, and exchanges, while ensuring compliance with company policies.• Maintained a visually appealing store environment by organizing merchandise, and restocking shelves.• Handled all customer queries patiently, ensuring satisfaction with their needs.

• Processed cash deposits, withdrawals, and daily cash balancing, ensuring accuracy and compliance.• Cross-sold banking products such as credit cards, insurance, and mutual funds, enhancing customer financial solutions.• Engaged with customers through meetings, providing tailored banking products and services.• Analysed client income and expenses to recommend appropriate lending products.

• Assisted in the acquisition of new customers by promoting various banking products and services, contributing to the bank's growth and market presence.• Collaborated with team members to achieve sales targets and enhance operational efficiency, while ensuring compliance with regulatory requirements and internal policies.• Provided exceptional customer service by understanding client needs and offering tailored banking solutions, resulting in increased customer satisfaction and loyalty.