Divya A. Email & Phone Number

A Techno Functional Expert with Solid Work Ethics and Effective Communication skills with 13+ years of experience in Software quality assurance, Agile, Scrum methodologies, experience in Airline (PSS & Cargo), Ecommerce & Workday Domain applications.• 13+ years of extensive and progressive experience in to Functional Testing and in all phases of the SDLC with emphasis on Software Quality Assurance, Software Testing on client/server and Web and Mobile based applications. • Experience in Backend, Frontend & End to End Testing.• 2+ years of experience as a Test Lead• Onsite experience from different projects, client British Airways (6 months to perform SIT and UAT testing) and client Etihad Airways (6 months as a Test Lead).• CSM and ISTQB Certified• 10+ years of experience in Airline Domain (PSS/IBE, Check-in & Cargo), with Amadeus as GDS.• Experience in HR Domain (Workday, CRS Applications) and Education Domain.• Strong knowledge of all phases of SDLC & STLC. From Requirement analysis to managing Defect life cycle using Quality Centre and Jira.• Specialized in manual testing and different testing types like Functional, Integration, User Acceptance, System Integration, End to End, Regression, Exploratory, Smoke and Sanity testing.• Sound experience in creating Testing artifacts: Test Strategy, Test Plan, Test Scenarios, Test Cases, RTM, Bug tracking, Test Summary and Test Completion Reports.• Experienced in handling Test Project Management activities as a Test Lead inclusive of Test Strategy, Test Estimations, Requirement Analysis, Test Planning and coordination between different teams involved in Project.• Identifying Risks and suggesting Mitigation plans• Experience in performing API Testing using Soap UI and Postman Tool.• SSMS for running basic SQL queries. • Knowledge of Mainframe system used in Airline Industry for Reservations and Billing Process.• Experience in deployment to test environments using Octopus Deploy and Bamboo tools.• Automating manual scripts using AccelQ tool.• Experienced in both Waterfall and Agile software development methodologies.

• 

  Punjab Technical University

  Bachelor'S Degree