Divya Anna Thomas Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Actively support leaders and manage/lead ER cases including performance management, conduct management, grievances and investigationsProvide high quality and accurate advice within the framework of BSA policies, legislative requirements and industrial instrumentsCoach and support leaders to manage performance of team members to drive a high performing teamDrive continuous improvement and operational excellence of People processes Develop People Monthly Dashboard. This includes… Show more Actively support leaders and manage/lead ER cases including performance management, conduct management, grievances and investigationsProvide high quality and accurate advice within the framework of BSA policies, legislative requirements and industrial instrumentsCoach and support leaders to manage performance of team members to drive a high performing teamDrive continuous improvement and operational excellence of People processes Develop People Monthly Dashboard. This includes providing insights to identify trends and opportunities to target continuous improvementAssist with the development and delivery of manager training sessions to build leadership capabilityWork on ad hoc projects to assist in creating efficiencies across the People Team Show less

Support restructure activities First point of contact for employees and leaders to provide advice on HR policy, process and proceduresFirst point of contact for support and assessment for employee raised grievances.Review and continuously improve People Central operational processes to support P&C services

Undertaking all HR Operations accountabilities Managing the onboarding process and contract generations for new startersManaging first level employee and manager queries in relation to all facets of Human Resources

Sydney, Australia

Scheduling the Ticket of Work to the relevant workforce.Inbound / Outbound service calls to/from delivery partners and stakeholdersOngoing management and monitoring of delivery partners workflow and completions using DMCC/ DMCC MAC• Updating the cancelled tickets and rescheduled tickets in the Next Action Owner view.• Calling customers for bringing their appointment forward resulting in Calendar Optimization of the Delivery Partners• Strict adherence to core business SLAs… Show more Scheduling the Ticket of Work to the relevant workforce.Inbound / Outbound service calls to/from delivery partners and stakeholdersOngoing management and monitoring of delivery partners workflow and completions using DMCC/ DMCC MAC• Updating the cancelled tickets and rescheduled tickets in the Next Action Owner view.• Calling customers for bringing their appointment forward resulting in Calendar Optimization of the Delivery Partners• Strict adherence to core business SLAs and OLAs• Supporting a positive workplace culture that fosters positive internal and external stakeholder Show less

Bangalore

Lead end-to-end recruiting process for different roles in Education Sector.Utilize direct sourcing methods to proactively identify and shortlist top talent for open vacancies (across multiple lines of business/disciplines/geographies) using LinkedIn, Job Portals,Facebook and other talent engagement methods.Track and report all recruiting activities to ensure accurate metrics and reporting.Responsible for overall delivery of all "candidate touch points" and processes from recruiting… Show more Lead end-to-end recruiting process for different roles in Education Sector.Utilize direct sourcing methods to proactively identify and shortlist top talent for open vacancies (across multiple lines of business/disciplines/geographies) using LinkedIn, Job Portals,Facebook and other talent engagement methods.Track and report all recruiting activities to ensure accurate metrics and reporting.Responsible for overall delivery of all "candidate touch points" and processes from recruiting to on-boarding.Interview and assess candidates across all business segments and levels and provide feedback/ recommendations to hiring managers.Participate in employment events such as career fairs and recruiter events.Assist in managing graduate recruitment campaigns Show less

Bangaon Area, India

TALENT ACQUISITION• Lead end-to-end recruiting process for different roles in Retail Sector.• Utilise direct sourcing methods to proactively identify and shortlist top talent for open vacancies using LinkedIn, Job Portals,Facebook and other talent engagement methods.• Responsible for overall delivery of all "candidate touch points" and processes from recruiting to on-boarding(Salary Negotiation, preparing employee contracts and letters of offer).ORIENTATION AND ON… Show more TALENT ACQUISITION• Lead end-to-end recruiting process for different roles in Retail Sector.• Utilise direct sourcing methods to proactively identify and shortlist top talent for open vacancies using LinkedIn, Job Portals,Facebook and other talent engagement methods.• Responsible for overall delivery of all "candidate touch points" and processes from recruiting to on-boarding(Salary Negotiation, preparing employee contracts and letters of offer).ORIENTATION AND ON BOARDING• Responsible for on boarding process for new joiners• Conducting induction program for the new joiners on the first day Show less

Bangalore

TALENT ACQUISITIONLead end-to-end recruiting process for different roles in Construction Sector.Utilise direct sourcing methods to proactively identify and shortlist top talent for open vacancies (across multiple lines of business/disciplines/geographies) using LinkedIn, Job Portals,Facebook and other talent engagement methods.Track and report all recruiting activities to ensure accurate metrics and reporting.Responsible for overall delivery of all "candidate touch points" and… Show more TALENT ACQUISITIONLead end-to-end recruiting process for different roles in Construction Sector.Utilise direct sourcing methods to proactively identify and shortlist top talent for open vacancies (across multiple lines of business/disciplines/geographies) using LinkedIn, Job Portals,Facebook and other talent engagement methods.Track and report all recruiting activities to ensure accurate metrics and reporting.Responsible for overall delivery of all "candidate touch points" and processes from recruiting to on-boarding(Salary Negotiation, preparing employee contracts and letters of offer).Interview and assess candidates across all business segments and levels and provide feedback/ recommendations to hiring managers.Participate in employment events such as career fairs and recruiter events.Assist in managing graduate recruitment campaigns in South IndiaORIENTATION AND ON BOARDINGProviding assistance (background verification, submitting copy of identity proof, educational documents, employer documents and salary bank account opening) to the concerned team during the on boarding process of new recruitsCoordinating with various department heads and conduct induction program for the new joinees.Representing the HR team to explain about the HR policies of the company to the new joineesTRAINING AND DEVELOPMENTCoordinating with the specific departments on the training needs for the employees( Behavioral and Technical Training)Making the training chart for the year for specific departments Coordinating during the training program (Technical Training)PERFORMANCE MANAGEMENTInitiating the annual Performance Appraisal process for all the departments assignedCoordinating with the department heads to ensure that the Performance Appraisal process is closed as per schedulePart of the Performance Appraisal Discussion Panel Show less

Master Of Business Administration (M.B.A.), Human Resource

B.E, Civil

Education record