Divya Ashokkumar Email & Phone Number

Wilmington, Delaware, United States

Wilmington, Delaware, United States

Responsible for and owned all Card Acquisition /Portfolio and Performance Marketing campaigns which includes Productlaunches, Refresh Projects & Migration Project's for both Brands & co brands.Coordinate with the Producers /Content /Digital and Tech team for a Successful Launches.Collaborated with external partners and vendors, and internal product owners, project managers, development, and test teams, todeliver consumer credit card products, within targeted timelines, and with zero defects.Created, executed, and reported results of UAT test scripts based on delivery requirements.Developed and implemented testing, documentation, and information flow processes throughout the software development lifecycle.Keeping a user-centric mentality to deliver an effective and intuitive user interface and experience.Tested functionality, performance, and compliance of each product against design specifications to maintain strong developmentstandards and high customer satisfaction.Train internal and external resources regarding the fundamentals of UAT.Retest corrected defects with clients for successful submission of systems for Go-Live deployments.Maintain environments and manipulate database information for testing purposes.Actively participated in recommending solutions to business leaders in response to business problems and opportunities.Worked on improvising existing strategies by developing and modifying strategies.Responsible for Internal Audits and cross team audits, Responsible for monthly metrics to the management.I have strived to provide a high-level of support to the Business and to provide an expertise in digital marketing implementation.