-->Attended the ICP Workshop in Jan 2019 .Certified Service Now Trainer for Service Now Fundamental courses.-->Responsible to conduct a 3 day Service Now Fundamental Course.-->Deliver a 1 day training for Predictive Intelligence and Asset Model Management Micro Certification courses

 Functioning as a ServiceNow SME and Project Lead for the past 9 years handling various ServiceNow Development Projects like AD Orchestration, Workday Orchestration , Flow Designer , Service Catalog , Soap and Rest Web Services Integrations, Incident, Problem, Change, Knowledge Management, Virtual Agent, Predictive Intelligence, Automated Test Frameworks, Handled customer demos for new ServiceNow clients, and accounts Piloted Service Now (SNOW) initiatives in conceptualizing… Show more  Functioning as a ServiceNow SME and Project Lead for the past 9 years handling various ServiceNow Development Projects like AD Orchestration, Workday Orchestration , Flow Designer , Service Catalog , Soap and Rest Web Services Integrations, Incident, Problem, Change, Knowledge Management, Virtual Agent, Predictive Intelligence, Automated Test Frameworks, Handled customer demos for new ServiceNow clients, and accounts Piloted Service Now (SNOW) initiatives in conceptualizing and implementing robust and effective solution designs for the organization’s Service Now CoE. Interacting with different tech leads for development, Testing for deployments and Integration. Part of the Technical Panel for onboarding new ServiceNow resources in the organization/Conduct technical interviews for recruitment. Passionate Service Now Certified Trainer. Effective Speaker with good communication and Interaction skills Show less

Worked for "Staples" Client with Service Now to manage all ITIL process like development and maintenances of all Change Management , Configuration Management and Service Catalog modulesWorked as Team lead in maintaining a team of 10 members and has direct interations with the client for Requirement gathering and Solutions.

I am working for a US based client which is Level 3 Communications which is one of the leading international provider of fiber-based communications services . I work for a Process called IP Deployment.