Divya Devulapalli Email & Phone Number

New York, United States

• Program Manager supporting pharmacy department patient assistance programs in 3 hospitals within New York’s largest public health system.
• Utilized PAP program solutions to surpass monthly project recovery goal by 589% in November 2023.
• Led multi-disciplinary effort involving over 80 patient accounts to carry out PAP program operations that saved hospital $240,000+ in January 2024.
• Managed PAP program account transition initiative for 3 hospitals to support system-wide budget reallocation strategy.

New York, United States

• Admin Intern in charge of identifying and leading impactful projects within the emergency department. Managed over 40 individuals within the scope of 3 projects.
• Initiated emergency room patient call-back project to improve patient Press-Ganey engagement from 18% to 29%.
• Managed facility-wide continuum of care project involving collaboration with referral managers and ED physician leadership council.
• Led emergency room radiology process improvement program to decrease average patient length of stay by 25% within the ED.

Piscataway, New Jersey, United States

• Processing coordinator managing relationships with over 35 healthcare and biotech clients to generate sustained account revenue.
• Developed comprehensive project plans for assigned projects, defining clear milestones and allocating project tasks to team members.
• Led process improvement initiatives for laboratory workflow to decrease turnaround time of patient samples by 30%.

Edison, New Jersey, United States

• Performed payroll data entry
• Managed office supply stock
• Arranged client meetings and deliveries
• Organized immigration-related documents

Hamilton, New Jersey, United States

• Lab Technician performing various clinical laboratory-related tasks to support medical research and obtain patient test results.
• Conducted COVID PCR testing and extraction using associated SOPs for over 250 samples per day versus a floor average of 150 samples per day.
• Resolved misplaced sample-related client inquiries utilizing mastery of Laboratory Information Management Systems software.

New Brunswick, New Jersey, United States

• Medical Scribe in charge of recording patient encounters, medical coding of patient visits, prescription entry, and assisting nursing staff with administrative tasks such as insurance authorization.
• Trained newly hired scribes in breast oncology terminology and administrative processes within 2 months of start date.
• Managed monthly patient demographic report generation in collaboration with the population health department.

La Jolla, California, United States

• Student volunteer primarily in charge of wheelchair delivery and patient transport within hospital.
• Developed the in-patient Adult Care Program to include volunteer engagement with 25 chronically ill cardiology patients.

La Jolla, California, United States

• Conducted gel electrophoresis, DNA Mini Prep, DNA Midi Prep
• Assisted in cell culture of human islet cells

Bengaluru, Karnataka, India

• Recorded patient history
• Developed staff meeting notes protocol

Master Of Healthcare Administration- Mha

Activities and Societies: Graduate Student Healthcare Leaders (GSHL) Bloustein Graduate Student Association (BGSA) American Hospital.

Bachelor Of Science - Bs, Human Biology