Success Factors Functional consultant

• Being in the position of HR specialist providing HR support to the client• Interacting with customers to resolve their quires with an appropriate solution• Follow up of feedback/Suggestions from customer to improve Customer Satisfaction • Assigning work to the colleges and Quality Analysis• Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process• Responsible for resolving the queries within the team. • Providing feedback to team mates on Quality Issues Found During Audits• Coaches and advises team members on Process related issues• Suggests ways in which systems and procedures can be improved to enhance the business.• Categorizing error logs and issue logs on monthly basis. • Adhering To Company Policies, Rules And Regulations• Adhering to Work Timings, Leave Schedules

• Coordinating executives in the Two Wheeler Loan section• Encourage subordinates to achieve their target.• Provided relevant information to the bank regarding monthly sales report• Provide relevant updates to subordinates regarding policy changes.• Prepared Daily Disbursal Report