Divya Garg
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Divya Garg Email & Phone Number

Salesforce Lead Business Analyst l Agilist l Digital Business Systems Consultant at Wipro
Location: Toronto, Ontario, Canada 8 work roles 3 schools
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Salesforce Lead Business Analyst l Agilist l Digital Business Systems Consultant
Location
Toronto, Ontario, Canada
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Divya Garg is listed as Salesforce Lead Business Analyst l Agilist l Digital Business Systems Consultant at Wipro, a with 251198 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Divya Garg.

Divya Garg previously worked as Project Manager Scrum Master at Canadian Tire Corporation and Business & Integration Architecture Manager at Accenture. Divya Garg holds B.Tech, Electronics And Telecommunication from U.P. Technical University.

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Wipro

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Profile bio

About Divya Garg

• Techno-Functional expert with in-depth knowledge of Business analysis, testing processes, designs and methodologies; who can combine the leadership qualities with business knowledge and technical expertise to provide the right blend needed to spearhead software changes/projects from business as well test perspective.• 16+ years of experience in Business Analysis, Estimation, Test Planning, Test execution and defect management, Test result reporting and Data creation in Telecom, Payments, Banking, Asset Management and Insurance domains. Having Manual and Automation Testing experience.• Currently working in Accenture Canada, Previously worked in Infosys Technologies Ltd• Extensively involved in Salesforce CRM, Business Functionality testing, Integration, Regression, System testing, Web Service, Desktop app testing. Salesforce ADM-201, Salesforce Community Cloud, BA-ISEB, Six Sigma, ITIL Certified, Agile Certified.• Worked at Client location in US & Canada on Payment, Automation, Billing applications, Asset Management domain. • Working as Scrum Master & Salesforce Technical Business Analyst, managing and leading Salesforce Business Analysis, CRM Testing, Functional Testing, White Box Testing and User Acceptance Testing• Experience in testing Web-based/E-business and Client-Server applications on different environments.• Proficient in Bug Life Cycle Management using HP ALM, Quality center, JIRA, Clear Quest• Extensive Experience in Defect Analysis and Bug Reporting• Good at Analytical and Strategic Planning.• Possess excellent presentation skills. Delivered various presentations to Client or to team – comprising new initiatives, knowledge sharing sessions, and the testing decks• Demonstrated adeptness in interpersonal skills through working within integrated team environments.• Extensively worked on collaboration, documentation and presentations, have created various assets, testing artifacts, knowledge documents and training decks published and contributed to Organization.Key Responsibilities : • Business Analysis, Technical Designs, Salesforce Functional Testing, UAT Validation• Defect Management, Test Strategy, Summary, closure reports• Project Management• Client Co-ordination, Dev and Multi vendors co-ordination• Test Estimation, Productivity Tracking, Status Reporting• Leading & managing Continuous Improvement Initiative• Responsible for hiring and staffing in the project as well as organization

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Wipro
Wipro
Salesforce Lead Business Analyst l Agilist l Digital Business Systems Consultant
Toronto, ON, CA
Website
Employees
251198
AeroLeads page
8 roles · 19 years

Divya Garg work experience

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Salesforce Lead Business Analyst L Agilist L Digital Business Systems Consultant

Toronto, On, Ca

Business & Integration Architecture Manager

Toronto, Ontario, Canada

Oct 2021 - Feb 2023

Associate Manager

Gurgaon, India

Roles and Responsibilities:o Co-ordination with Scrum master, Product onwner, Client stakeholders and end users to gather the requirements and subsequently worked on creation of Test Estimation, Test Strategy, Requirement Traceability Matrix, Test data, Test Plan, Test Scenarios, Test Scripts creation and upload in JIRAo Managing more than 15 team members and performed Salesforce CRM testing, Automation execution of various modules and performed Black Box Testing, White Box Testing and User Acceptance Testing for critical functionalities like Customer relationship management, data flow through different interfaces, service portals.Handled end to end releases in an Agile project for monthly sprintso Extensively involved in budgeting, maintaining KPIs (Key Performance Indicators), cost control, IT governance of the Project which includes the periodic connects with Client team and the business ownerso Recruitment of team members for the appropriate roles in Project as well as Organization through On-Campus and hiring events, created various testing artifacts, knowledge documents, training materials and imparted sessionsto the new joiners for the various processes and for the functionalities involvedo Creation of Release Governance decks, business overview presentations, status reports, productivity tracking, peer reviews, quality metrices, managed Innovation, team utilization and continuous improvement initiatives at various platforms.

Dec 2016 - Oct 2021

System Analyst

Gurgaon, India

Roles and responsibilities:o Led a team of ten resources, conducted and coordinated for the Testing tasks that include the identification of Test requirements, development of Test scenarios, Test conditions, Test data creation, Test environment readiness, Test scripts, Execution of Test scripts in the various environmentso Worked on desktop based, Web based and mainframe applications, Analyzed the requirements and created the test scenarios, test cases and uploaded in the HP ALM/ JIRAo Conducted client stakeholder reviews, walkthrough and overview sessions for the key functionalities and in scope items.o Executed test scripts and logged defects for different phases in the applicable environments for functional, regression, critical business testing, smoke testing and user acceptance testingo Co-ordinated with Client stake holders for all the Productivity tracking, status reporting, testing activities and managed continuous improvement initiatives along with presentation of different applicable business ideas

Jul 2010 - Nov 2016

Technology Analyst

Pune, Maharashtra, India

Roles and responsibilities:o Liaisoned with end users to gather the requirements and subsequently worked on creation of Test Plan document, Test Scenarios, Test Scripts creation and upload on HP ALM.o Worked on Test data identification, Test data creation, Test estimation and Test Execution in different phases for System Integration, End to End, regression and user acceptance testingo Mentored new joiners, created knowledge documents and conducted peer reviews for different testing deliverables created by team members.o Logged defects for the different functionalities worked, analyzed and tracked them for closure in the tools used as TFS-Team configuration server, ClearQuest and HP ALMo Responsible for Test status reporting, Daily and Weekly status sharing Defect triage calls, Configuration management, Defect prevention, Root Cause analysis, follow up with multi vendors team across varied organizations for the timely delivery release over release while maintaining Quality standards.

Feb 2006 - Jul 2010

Technology Analyst

Alpharetta, Georgia, United States

2008 - 2010 ~2 yrs
Team & coworkers

Colleagues at Wipro

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3 education records

Divya Garg education

B.Tech, Electronics And Telecommunication

U.P. Technical University

• Did Training for approx 4 months in Infosys Mysore with specialization in Open System • Did Four weeks training at BPL Display Devices.

Post Graduate Diploma In Business Administration, Marketing

Scdl

Academic, Secondary-Xii

D.A.V. Public School

Activities and Societies: Done Windows based application course certification from APTECH. Won many certificates in declamation contests.

FAQ

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What company does Divya Garg work for?

Divya Garg works for Wipro.

What is Divya Garg's role at Wipro?

Divya Garg is listed as Salesforce Lead Business Analyst l Agilist l Digital Business Systems Consultant at Wipro.

Where is Divya Garg based?

Divya Garg is based in Toronto, Ontario, Canada while working with Wipro.

What companies has Divya Garg worked for?

Divya Garg has worked for Wipro, Canadian Tire Corporation, Accenture, Infosys Technologies Ltd, and At&T.

Who are Divya Garg's colleagues at Wipro?

Divya Garg's colleagues at Wipro include Sanjay Lahoti, Lavanya Rajasekar, Ankit Sharma, Sivaprakash Somasundaram, and Priyanka Panigrahi.

How can I contact Divya Garg?

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What schools did Divya Garg attend?

Divya Garg holds B.Tech, Electronics And Telecommunication from U.P. Technical University.

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