Divya Gupta, Csm® Email & Phone Number

I am a versatile professional with a proven track record of wearing multiple hats across product management, business analysis, and quality assurance. Currently, as a Business Analyst Intern at Perficient Corp Inc., I’m driving system optimization, managing partner relationships, and delivering key insights to enhance product performance. My experience as an Associate Product Manager at Justdial showcased my ScrumMaster abilities, where I led technology solutions and improved customer satisfaction by 12%, all while ensuring seamless project governance and team efficiency.At J.P. Morgan Chase & Co., I honed my marketing systems analysis and User Acceptance Testing (UAT) skills, collaborating across functions to meet tight deadlines and achieve valuable outcomes. My work involved rigorous testing activities and detailed requirement-gathering sessions that contributed to successful project deliveries.With a Master of Science in Management Information Systems from the University of Houston and a B.Tech in Electronics and Telecommunications from the University of Mumbai, my academic background complements my hands-on experience. I’m also a certified ScrumMaster® and a Tableau Desktop Qualified Associate, further underscoring my dynamic approach to problem-solving and leadership.Technical expertise includes SQL, SAP Predictive Analytics, Tableau, Power BI, JIRA, Figma, Python, and more. I thrive on leveraging these tools to deliver actionable insights, optimize processes, and drive business success.

Listed skills include Process Flow Diagrams, Pandas, Sql*Plus, Stakeholder Management, and 24 others.