Team leadership, Metrics reporting, KPI monthly report to next level management, Process accuracy & TAT deadlines

Montigo - Payroll Tool Transformation projectDedicated SAP/Workday tester for transformation of UK payroll system. System Implementation, development as per the legislation, Revenue guidelines, Banking, Automatic Reporting, RTI submission, Loop holes fix, Error pins, Checklist, Data Interface testing, Process automation, Volume & Manpower reduction, Process Blue print, Process Maps, Training & Process Documentation.

Customer service management - Experience of APAC & EMEA payroll customer service for UK - IRL, SGP- MYS & AUS-NZLMonthly management reporting and daily updatesDevelop, maintain, and deliver flexible KPI reporting metrics to the next levelManage team mailboxHandling payroll customer queries Sharepoint control - Process update, client FAQ's, Client communication emailsDeep Query analysis based on Employee feedbackProcess improvements & implementationEscalation handlingAnswer Formal Revenue letter/calls Payroll training & Streamline workStrong process and problem solving skills; strong analytical skills

In-house End-End Payroll processing for HP UK Employees on a monthly basis, monthly on cycle, BACS, Adhoc payment, Benefits in kind, Pre-post payroll activities, Statutory remittance to HMRC, Third party payments & reporting, Year-end tax process, payment/salary reports & Time tracking system.Manage specific country payroll for 5 entities, including data changes from front end and HR teamsMaintain appropriate checklists to ensure vendor and follow agreed upon processes and controlsReconcile gross pay, investigate unbalanced items and check deductionsComplete post payroll tasks including bank reconciliationsPayroll disbursements to employees and tax authoritiesPerform reconciliations and investigate irregularitiesAchieve strict monthly deadlinesWork well as part of a team and excel in a fast-paced, high-intensity environmentManage multiple tasks, in an organized manner, and adhere to strict completion deadlinesInteract with all levels of the organisation