Divya K Email & Phone Number

• As a part of HRSS (Shared Services), my major contribution is towards the Recruitment – shared services, ensuring that we deliver smooth recruiting services.• Currently managing recruiting teams consisting of 60 plus team members that is a part of Shared Services – recruitment admin services.• Understand and effectively manages team’s governance and performance. Maintain team capacity to manage daily volume of tasks and keep attrition levels in line with defined targets.• Understand the level of risk and flag & propose mitigation. Drive behavior in the team through Accenture Standard tools to drive business outcomes (like GPH - global productivity hub, ACF – Accenture control framework, SQF – Standard quality framework, OM 4.0 framework) and utilize them to drive performance.• Clearly communicate team goals and deliverables. Hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs and career discussions. Set up a planning for bottom performers.• Managed teams that was involved with complete E2E recruitment and Shared Services recruitment admin-based processes like – Sourcing, Screening, Interview Scheduling, Background check verification, Onboarding (collecting paper works and due diligence), Engagement Coordination, expedited staffing, Shared Services Group and other recruiting services.• Stakeholder/Client Management: Maintain client relationships interface through regular connects and emails. Understand client priorities and problems & help translate to actions for the team. Partner with client to innovate on process improvements. Meeting all the SLA and quality that is set with the client. Lastly, build a strong trust equation with the client through domain/industry expertise, consistent delivery and timely status reports.

Greater Pittsburgh Area

• Recruiting and delivering potential candidates as per the clients requirements in a timely manner. Performs a wide variety of tasks and relies on experience and judgment to plan and accomplish goals.Interpret, analyze and understand the client requirements and effectively use the jobboards and other sourcing tools to identify qualified candidates.• Evaluate candidates strengths compared with clients requirements by, for example, evaluating, screening, and interviewing the candidate.• Negotiate wage rates and other terms and conditions of employment with candidates, and gain commitment from candidates for current and future job requirements.• Co-ordinate necessary pre-employment processes including reference checks and background/drug tests.• Manage contract employees while on assignment and generate sales and candidate referrals.• Work with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients staffing requirements and build candidate database with niche skills.• Communicate with peers by sharing recruiting best practices and providing accurate, thorough documentation on contract employees in applicant tracking systems or other documentation tools.• Maintain relationships with industry contacts to provide customer service, gain industry knowledge, and get referrals and sales leads.• Sourcing from Job Portals and Corporate Database (Monster, Dice, Career builder, BullHorn) • Responsible to work on Permanent & C2H (Contract to Hire) position. • Responsible for achieving a good conversion ratio of submittals into interview and placement.• Responsible for Strategy Development process which includes understanding the client requirements & mapping the relevant targets.• Clients: IBM, Accenture, Alliance Data, CTG / Corning Glasses, Cardinal Health

• Expertise on End-End life cycle of US Recruitment for Contract, Contract to Hire and Permanent positions.• Searching for desired candidates on the job portals (Career Builder, Dice, Monster)• Initial screening of candidates to shortlist them for the desired position. (IT and non-IT)• Communicating with the candidates on all legal terms involving the work authorization, misdemeanors/felonies, prior experience and all the other formal details such as SSN, DOB’s.• Proficient in negotiating the Pay rates taking the mark up in regard.• Submitting the candidates resume on the MSP.• Experienced in all the Visa terms. (H1b, H4, L1, L2, GC, EAD, F1 (OPT/CPT), EAD for GC and EAD for F1 etc.)• Taking the interview feedback • Worked on all level of Requirements starting from a Customer Service representative, Administrative assistant to Engineers, Business System Analyst, Project managers (Technical and non-technical), Testing Analyst and Lead, QA’s, Program Managers, Process improvement etc.• Worked for the client who specializes in the domains of Finance, Banking, Mortgages etc.,• Strong understanding on Tax terms-W2, 1099, Corp to Corp