Summary: Supporting the SVP – Operations, in identifying opportunities for business growth and evaluating new areas for development through detailed research in the industryPrimary Responsibilities:- Proactively communicate and collaborate with external and internal customers to analyze information needs and deliver the functional requirements- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into a general understanding, and distinguish user requests from the underlying true needs.- Successfully engage in multiple initiatives simultaneously- Drive and challenge business units on their assumptions of how they will successfully execute their plans- Networking with existing customers in order to maintain links and promote additional products and upgrades- Preparing and delivering customer presentations and demonstrations of the services, articulately and confidently;- Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of One Vasco systems and processes