Divya Krishna Email & Phone Number

Vancouver, Washington, Us

Sector: Go-To Market*Providing hands-on guidance and support to clients throughout the implementation of ZoomInfo's products within their internal systems.*Maintaining expert knowledge of application integrations within CRM/MAT environments, specializing in Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, and the ZoomInfo platform.*Engaging in detailed discussions with clients to customize ZoomInfo integration implementations, ensuring alignment with specific business objectives.*Resolving complex integration issues through troubleshooting and collaborative problem-solving efforts.*Collaborating closely with internal and external teams to achieve seamless implementation and enhance client satisfaction.*Documenting and reviewed integration processes and client requirements to streamline future implementations and improve service delivery.

Chennai, Tamil Nadu, In

*Managed end-to-end account setup and project onboarding processes, ensuring seamless coordination with clients.*Successfully executed upselling and cross-selling strategies for our comprehensive range of products and services.*Facilitated customisation and integration projects by closely collaborating with clients to meet their specific requirements.*Proactively followed up with clients to gather feedback on recent updates, ensuring continuous improvement of our offerings.*Fostered client satisfaction and loyalty, driving initiatives to secure reviews on platforms such as Capterra, and creating compelling case studies and testimonials.