Responsible for CRM functions during my tenure.Worked under completed and ongoing project modules.Responsible for projects- Purva Palm Beach, Purva Promenade, Purva Atmosphere, Purva Zenium 1&2, The Sound of Water, Purva Meraki and Purva Park.Responsible for managing collection targets.Responsible for complete documentation from logins to agreements execution and collections till possession.Took ownership of effective coordination between higher management, inter teams and customers for easy resolution of any conflicts.Built seamless rapport with the clients for easy transactions.

• Single handedly handled the CRM function during my tenure.• Responsible for four projects – Primus Reflection, Primus Eden, Mantri Courtyard and Mantri KNSCarica.• Responsible for managing collection targets.• Strongly assisted in the implementation of “CUSTOMER FIRST” in the organization. • Built trust among customers which resulted in a harmonious end to manytransactions.• Took ownership of coordinating efficiently between management and customers to help resolve conflicts.

• Worked on residential projects “Confident Leo & Confident Amber.”• Performed cost analysis for future projects.• Performed estimation of different layouts & billing respectively.• Performed sales of different projects.• Actively involved in Customer relationship management.• Worked on service and handing over of projects right from the time of sale.

• Worked on projects like hostels, school buildings & roads under government sector.• Preparing detailed estimates as per specification.• Billing according to executed work.• Actively participated in tenders & contracts.• Actively involved in Site execution.

• Worked on commercial project “Shangri la Hotel.”• Assured that Quality standards comply with standard specifications.• Took part in Quality control checking.• Performed estimation for an area of 12,000 Sqm.• Preparation of Daily, Weekly & Monthly reports.