Divya Mohan Email & Phone Number

Luton, England, United Kingdom

• Design interior spaces for customers using the company’s ERP system, demonstrating and explaining key features and functionalities to ensure customers have a clear understanding of the designs.• Manage the entire sales process from start to finish, including product selection, pricing, and payment options, to facilitate smooth and efficient transactions.• Maintain a clean, organized, and visually appealing showroom by restocking shelves, arranging displays, and upholding visual merchandising standards.• Assist customers with inquiries, returns, and exchanges, ensuring their needs are met and they are satisfied with the service.

United Arab Emirates

• Collaborated closely with the Sales team to collect and clean data from different regions (GCC & SEA) in Excel using Power Query, creating dashboards with pivot tables.• Conducted weekly meetings with the Regional Sales Managers and Managing Director to deliver customer scorecards, comparing current year performance with the previous year.• Supported the company's expansion through quarterly sales forecasting and identifying growth opportunities.• Ensured smooth end-to-end customer processes by proactively resolving issues related to order booking, logistics, and post-sales procedures.

United Arab Emirates

• Managed email and phone communications, ensuring prompt responses and forwarding inquiries to the appropriate Sales Team.• Organized and maintained procurement records, both physical and digital, ensuring secure and accessible documentation.• Assisted clients and visitors, serving as the professional first point of contact for procurement-related matters.• Coordinated with material controllers and the production department to meet the company's purchasing requirements.• Negotiated with suppliers on pricing, shipping methods, and delivery timelines to optimize procurement efficiency.• Created and tracked purchase orders, invoices, and payments using the company’s ERP system, and developed a bulk purchasing investment plan.

United Arab Emirates

• Developed and optimized Power BI solutions to improve efficiency and effectiveness, integrating data from various sources including MySQL databases.• Utilized DAX queries to create computed columns in Power BI, enhancing data analysis capabilities.• Provided technical support for BI systems, addressing report issues and ensuring smooth operations, including troubleshooting data integrations with MySQL.• Conducted requirements-gathering sessions with business and technical teams to align BI solutions with user needs.• Participated in integration, performance, and user acceptance testing to ensure seamless deployment of BI solutions, including validating data from MySQL.• Analyzed and documented user requirements to tailor BI solutions to business objectives, leveraging MySQL for data extraction and reporting.

India

SAP PI/PO CONSULTANT• Configured and developed both asynchronous and synchronous transfers, using complex message mappings and various adapters (FILE, JDBC, SOAP, RFC, IDOC, HTTP) and created RFC destinations with ABAP.• Configured the Integration Directory, including routing rules, interface determinations, receiver system endpoints, context objects, communication parties, and channels.• Conducted end-to-end live testing of interfaces, prepared test scripts, performed error analysis, and resolved issues during User Acceptance Testing (UAT).• Collaborated with basis consultants for technical configuration of the integration server.• Documented user requirements and process flows to ensure clear communication and alignment of project goals.

India

INFORMATICA CONSULTANT • • Developed and implemented interfaces in Informatica Cloud from scratch.• Extracted and processed large datasets from MS Excel and Salesforce.com (SFDC) using Informatica ETL mappings, SQL, and PL/SQL scripts, and loaded them into data storage.• Created data mappings between source systems and data warehouse components.• Optimized ETL procedures and star schemas to improve load and query performance.• Documented all aspects of program development, including logic, coding, testing, and modifications.

Master'S Degree, Data Science And Analytics

Bachelor'S Degree, Computer Science

I have completed my Bachelor degree from Dr. Mahalingam College Of Engineering and Technology, Pollachi, an affiliated Institution of Anna.