Process Associate
Chennai, Tamil Nadu, India
- Prepare KYC checklists and compare data from checklists against customer accounts to verify client ID, follow up to make sure all documentation for new accounts meet the know your customer requirements. Performing all.
- Any discrepancies in the document and any violation of bank policy, the client profile will be moved to revalidation process or account closure done based on the risk level.
- Perform Customer due diligence review in line with the standards of the procedure and other local regulatory requirements for UK based clients and review the payments cases generated by system.
- Finally, our team equalize the payments and will do customer favour.
- Handle all process related escalations & Query resolution for all team members.