Developed a clear understanding of existing business functions, processes, and identified area for business improvement. Developed and updated instructional content to meet learning requirements. Creating presentation templates excel spreadsheets, assessment items, checklist, and audits for learners to test their performance. Conducted training, workshops on business communication, soft skills, content planning and delivery, implemented a paperless environment, which resulted in increased office productivity and reduced office expense. Skilled in developing activity based lessons targeting development of adequate social skills for Kindergarten children & teachers. Channelized the process of recruitment, on boarding, training, admission closure activities, resource planning.

Creating presentation templates excel spreadsheets, assessment items, checklist, and audits for learners to test their performance. Conducted needs analysis for pre-training to determine development gaps and designed training to address problem areas, workshops on business communication, soft skills, content planning and delivery. Created, revised, edited and proof read text/flash card contents for case studies in Kindergarten activities. Trained the staff on the usage of the basic features of MS Office editing and presentation tools which aids in planning and execution of daily activities.

Managed end to end project related activities at offshore. Directly interacted with the client to gather and understand project requirements. Instrumental in development of on-boarding documents, user manuals, user interface documents, functional specifications and CRP (Conference room pilot) presentations. Coordinated onsite-offshore testing teams duties, train testers, transfer functional knowledge and assign functionality to the team. Created knowledge management repository, migrated the code base from VSS to TFS 2008, migrated the framework from 32 bit platform to 64 bit platform to enable better service delivery. Created detailed impact analysis, traceability matrix for the migration. Lead daily status meetings and capture, manage, followed-up daily action items between onshore-offshore utilizing SharePoint portals. Identify test conditions, create and execute test strategy, test plans, test cases/scripts, and test reports for testing product at various stages in the SDLC. Skilled at testing web application, issue identification, defect logging, verification, problem resolution.

Aided the sales team at onshore, in generating statistical data reports and presented the information to the client. Automated the report generation process utilizing VB.net, File watcher; resolved issues/queries in the preparation and maintenance of reports, logs. Created Requirement Specification, Software Architecture, Design Documents, Business Process Manuals, SLA reports, training, user manuals, user interface screens adhering to the standards and guidelines defined. Created test plans, test cases and test scripts/procedures for testing software at various stages in the SDLC as well as preparing test reports. Adhering to software product standards, processes & procedures and assuring that standards are established and followed in software development life cycle.