Leading the Talent acquisition vertical for All Cargo Logistics

Regional HR SPOC for West (Gujarat, Maharashtra & Goa- 9 Branches)• Talent Acquisition (End to end recruitment for all retail offices / branches across Gujarat, Maharashtra & Goa)• Talent Management and OD (Employee engagement activities, solving employee grievances, staff development & support, Performance management cycle implementation, R&R programme)• HR Operations & Administration (On-boarding / Induction, leave management & payroll processing, employee records maintenance & transfers, exit process implementation)

Assitant Manager- Recruitment at TCS e-Serve Limited. •Behavioral Event Interview certified Interviewer•Handled end to end recruitment for bulk hiring as well as of Middle and Senior Management levels•Handled Recruitment for Global Contact Centre (domains like International Collections, Customer Service, Mortgage and Insurance) for Voice, Blended and Data Processes.•Involved in hiring for Trade Finance and Cash Management•Responsible for Source mix, On time Hiring and Cost for hiring•Handling the Employee Referral Initiative for TCS BPO for Mumbai location•Handling consultants/ vendor empanelment and vendor analysis to track performance•Responsible for Request for proposal (RFP) queries from HR•Involved in recruitment Audits and Analysis of the recruitment numbers•Actively involved in implementing personality questionnaire in the Recruitment Process•Checker for appointment letters and ID Generation for new Joinees•Involved in Process Improvement Projects and also other assignments•Involved in query handling pertaining to the referral issues on payouts or others•Conducted regular sessions with the employees to explain about the policies and talk about the current requirements•Conduct sessions in the Induction program for new joineesHIGHLIGHTS•Improved the percentage of joinees through referral program from 32% (July’10) to 55% (Oct’10)•Incurred a cost saving of 30 lakhs through Employee referral program since Aug’10