- Developed a Product Requirement Document for travel itinerary management to eliminate the hassle of multi-platform travel planning

- Conducted information sessions with partners and customers to facilitate communication & branding in SAP S/4HANA India as a member of Communications Work-stream- Helped shape strategy and solutions to reduce the incoming customer issues in the legacy software, as a primary contact managed major customer issues in collaboration with the customer success team- Collaborated with SVP of application engineering team as a candidate of FLeX(Future Leadership Experience program) to make quarterly software upgrade process seamless for business partners

As an Associate was responsible for cloud application development of foundational module for SME ERP offering, enhancing Customer Support and driving Innovation in SME ERP product offering- Developed a framework to ensure GDPR compliance across ERP offering to avoid potential penalties of upto 20M Euros or 4% of global turnover for the customers- Innovated ERP testing by developing machine learning-based test case and test data generation(Scenario2Script, Data Faker) to eliminate manual testing efforts- Selected for Nascent Leadership Program 2021, winning best case study on circular economy and sustainable supply chain in retail- Collaborated on patenting an automated solution for mass processing of failed messages, reducing approximately 100K reported issues in Business Process Integration- Ideated a Sentiment analysis tool for IVR as part of InnVent 2020(Annual Entrepreneurship Challenge at SAP Labs India)- Modelled analytical reports for ERP functional teams to track sensitive customer data across business processes- Contributed to the development of Identity Access Management module during ERP offering's modernisation efforts for SME's

- Developed a HR BI tool leveraging cloud technology and in-memory analytics to optimize workforce strategies, streamline reporting, and enhance data-driven decision-making