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Divya Prasad is listed as Salesforce Technical Support Engineer at Salesforce, a company with 46706 employees, based in India, India, India. AeroLeads shows a matched LinkedIn profile for Divya Prasad.
Divya Prasad previously worked as Salesforce Administrator at Hexaware Technologies. Divya Prasad holds Btech - Bachelor Of Technology, Electronics And Instrumentation from College Of Engineering ,Kidangoor.
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Welcome to my LinkedIn profile! I am a result-driven Salesforce Technical Support Engineer and Administrator with over 5 years of experience specializing in optimizing CRM solutions to propel business operations forward. Currently, I am employed at Salesforce in Bangalore, where I manage critical Salesforce issues for 2,500 end users and support the sales team through meticulous case resolution and system customization. My career is marked by a proven track record of managing significant Salesforce implementations and providing exceptional support to thousands of users across multiple regions.I hold a B.Tech in Electronics & Instrumentation Engineering from APJ Abdul Kalam Technological University and several Salesforce certifications, including Salesforce Certified Administrator, Platform App Builder, and Sales Cloud Consultant. These credentials underscore my deep understanding of technical systems and commitment to leveraging Salesforce technology to enhance business processes and user engagement.I thrive on challenges and am dedicated to using my technical skills and strategic insights to help businesses achieve their objectives through innovative CRM solutions. Connect with me to discuss how we can drive success together in Salesforce and CRM technologies.
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Bengaluru, Karnataka, India
Managed Salesforce issues for 2,500 end users across multiple regions. Supported the sales team by addressing customer complaints from various organisations. Implemented Salesforce solutions serving over 3,000 users. Designed and implemented custom formula fields, field dependencies, validation rules, workflows, and approval processes to automate.
Chennai, Tamil Nadu, India
Supported Professional Services Automation (PSA) as part of technical support. Managed user setups, updated profile attributes, and created public groups and roles, focusing on project management and time and expense calculations. Enhanced business process performance by up to 25% through strategic Salesforce configurations. Managed user operations on.
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K S
Colleague at SalesforceHaiti, Haiti
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AT
Ashwani Tripathi
Colleague at SalesforceHyderabad, Telangana, India, India
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MP
Mike Porter
Colleague at SalesforceSalt Lake City, Utah, United States, United States
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MI
Marko Ilic
Colleague at SalesforceJagodina, Centralna Srbija, Serbia, Serbia
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JC
Jacque Cregar
Colleague at SalesforceIndianapolis, Indiana, United States, United States
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SO
Sophia Orlander
Colleague at SalesforceNew York, New York, United States, United States
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HN
Hanna Noel
Colleague at SalesforceFeni District, Chattogram, Bangladesh, Bangladesh
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PM
Prajwal Moses
Colleague at SalesforceMysore, Karnataka, India, India
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MF
Marisa Frederick (Foreman)
Colleague at SalesforceWashington DC-Baltimore Area, United States, United States
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JW
Jamie White
Colleague at SalesforceDenver, Colorado, United States, United States
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Divya Prasad works for Salesforce.
Divya Prasad is listed as Salesforce Technical Support Engineer at Salesforce.
Divya Prasad is based in India, India, India while working with Salesforce.
Divya Prasad has worked for Salesforce and Hexaware Technologies.
Divya Prasad's colleagues at Salesforce include K S, Ashwani Tripathi, Mike Porter, Marko Ilic, and Jacque Cregar.
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Divya Prasad holds Btech - Bachelor Of Technology, Electronics And Instrumentation from College Of Engineering ,Kidangoor.
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