Divya Radhakrishnan

Divya Radhakrishnan Email and Phone Number

New York, NY, US
Divya Radhakrishnan's Location
New York City Metropolitan Area, United States, United States
Divya Radhakrishnan's Contact Details

Divya Radhakrishnan personal email

About Divya Radhakrishnan

Seasoned ISTQB certified QA professional experienced in Web and Mobile applications software quality assurance and testing .Proficient in industry leading testing paradigms and strategies gained as part of experience with best-in-class solution providers. Possess in-depth hands-on domain knowledge in Telecom and Banking/Financial Services domains gained as a part of quality assurance project delivery for major US, European and Australian Telecom and Banking majors. Strong technical and analytical skills coupled with flexibility to excel in diverse work environments and ability to execute both individually and as part of a team .Adept at understanding requirement nuances and structuring test strategy, plan and execution focused on producing quality outcomes. Experienced across varied software development lifecycle(SDLC) paradigms and methodologies including - traditional waterfall, iterative, Agile methodologies(Scrum, Kanban) managed services etc.Proven expertise to bring in 15-20% of cost savings for QA budget through various software quality assurance best practices such as - regression suite focused test automation, defect leakage reduction ,UAT focused SIT cycle implementations etc.Rewarded with the coveted Celebrate Excellence Award from Accenture , which recognizes Accenture's top 5% of employee performance. Expertise in tools like QC,QTP,ALM, Selenium ,RTC,JIRA, SQL, and RQM.

Divya Radhakrishnan's Current Company Details
New York City Housing Authority (NYCHA)

New York City Housing Authority (Nycha)

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Senior QA Consultant
New York, NY, US
Website:
nyc.gov/NYCHA
Employees:
5209
Divya Radhakrishnan Work Experience Details
  • New York City Housing Authority (Nycha)
    Senior Qa Consultant
    New York City Housing Authority (Nycha)
    New York, Ny, Us
  • New York City Housing Authority (Nycha)
    Senior Qa Analyst
    New York City Housing Authority (Nycha) Aug 2023 - Present
    New York, Ny, Us
  • Tata Consultancy Services
    Functional Test Lead/ Qa Manager
    Tata Consultancy Services Oct 2021 - Aug 2023
    Mumbai, Maharashtra, In
  • Neogov
    Qa Analyst
    Neogov Mar 2021 - Oct 2021
    El Segundo, Ca, Us
  • New York City Housing Authority (Nycha)
    Senior Software Quality Assurance Analyst
    New York City Housing Authority (Nycha) Apr 2019 - Jul 2019
    New York, Ny, Us
    Accessibility testing of web portals to ensure section 508 compliance. Designing automation test scripts using Java with Selenium Web driver. Created UAT materials and test documents to support business testing. Defect management and test planning using JIRA. Conducted training sessions for real time users. Created Test Strategy and test plans. Conducted usability testing of existing and new emergency management system to find areas of improvement. Through upfront involvement of users for test case reviews was able to cut down the defect leakage into UAT phase , and thereby reducing UAT timeline by 20%.
  • Mindteck - Ul
    Software Quality Assurance Test Lead
    Mindteck - Ul Sep 2018 - Apr 2019
    Agile testing using Version1 and qTest. Onshore-Offshore co-ordination to ensure quality during validation phases of this database and related application migration testing project. Manual API testing using SOAP/REST UI. Manual testing of back end data writing SQL queries in SQL server 2007. Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings. Track and communicate team velocity and other development metrics with, and to all affected teams and management. Creating test cases based on story acceptance criteria, troubleshooting, filing/resolving defects, and documenting results.
  • At&T
    Software Quality Analyst Test Lead
    At&T Nov 2017 - Sep 2018
    Dallas, Tx, Us
    • Functional testing of FirstNet portals – Web and Mobile (using Emulator and real devices).• Onshore-Offshore co-ordination of the teams ensuring high quality during SIT phase.• Software Development Life Cycle and related Testing phase was performed using Agile methodology.• Experienced in tools like IBM Rational Jazz -TDP(Test management),Webtrax ( for data management) • Triggering a client order using xml and manual shipping of orders in SQL developer.• Working closely with development and assist in debugging of issues using developer tools.• Created knowledge transition and retention documentation which enabled faster onboarding for new joiners. This bought in 2 person weeks worth of productivity gain per new entrant to the team.• Test planning activities, execution and reporting.• Test data creation using ROME and Telegence systems
  • Accenture
    Quality Assurance Test Lead
    Accenture Oct 2013 - Jan 2016
    Dublin 2, Ie
    • Performed End to End testing of both Portfolio Design and Customer Care modules understanding the Credit Card Processing system (Issuance- Payment)• Experienced in Onshore/Onsite -Offshore model coordinating the teams across shores and ensuring high quality during SIT and UAT phases.• Performed extensive usage of Microsoft Office suite across project lifecycle• Conducted the review of unit test cases and participated in BRD/Design review meetings and Test Plan walkthroughs.• Regression testing of web application using Selenium Web driver and Sikuli.• Designed automation scripts in Selenium using Java.• Followed the escalation matrix and prioritized the work to ensure no delivery slippages.• Prepared Test Strategy, Test Plan and Test Script documents based on the Use cases/BRD.• Worked closely with development in resolving SIT/UAT defects and experienced in defect triage and debugging.• Experienced in handling huge volume of customer data by pulling the data and processing the payment and validating the details as per the requirement.• Involved in Capacity Planning, effort Estimation, Status tracking and reporting to stake holders, development of contingency plans.• Coordinate and manage daily defect review meetings.• Regression testing during major releases and updating the regression suite and defect management using QC/ALM, RTC & JIRA.• Requirement Traceability Matrix( RTM) creation and maintenance• Owned Metrics tracking and reporting on multiple delivery facets such as productivity, defect & throughput.• Contributed towards recruitment and resourcing processes.• Received coveted Accenture Celebrates Excellence Award for the individual contributions.
  • Accenture
    Senior Quality Assurance Test Engineer
    Accenture Feb 2008 - Sep 2013
    Dublin 2, Ie
    • Developing test plan and preparation of test data.• Enabled automation of the regression test suite through programming , which bought in close to 17% of cost savings on overall testing budget• End to end testing of system-starting from triggering customer orders from Siebel and final billing validations in Kenan (Manual and automation).• ETL testing using Informatica • Creating and running SQL queries in Toad for the stand-alone testing of billing system.• Testing of Mobile banking application on Android and IOS phones.• Involved in Effort estimation, Status Tracking and reporting to higher management.• White box testing of billing system by analyzing the XML & Usage files.• Experienced in debugging the Mediator issues by validating the TIBCO XML files.• Experienced in generating and validating the final PDF version of customer’s monthly bills and execution of Batch Jobs in UNIX using shell scripts.• Involved in Production support testing which covers the testing of defects during the warranty stint and monitoring SIT defects.
  • Accenture
    Junior Quality Assurance Test Engineer
    Accenture Oct 2006 - Jan 2008
    Dublin 2, Ie
    • Experienced in generating and validating the final PDF version of customer’s monthly bills and execution of Batch Jobs in UNIX using shell scripts.• Involved in Production support testing which covers the testing of defects during the warranty stint and monitoring SIT defects.

Divya Radhakrishnan Skills

Banking Agile Testing Requirements Analysis Test Planning Sdlc Selenium Programming Strong Analytical Skills Jira Telecommunications Agile Methodologies Quality Center Quality Assurance Mobile Applications Software Testing Microsoft Word Testing Microsoft Excel Microsoft Outlook Hp Qtp Sql Software Quality Assurance Retail Banking Manual Testing

Divya Radhakrishnan Education Details

  • Mahatma Gandhi University
    Mahatma Gandhi University
    Computer Science

Frequently Asked Questions about Divya Radhakrishnan

What company does Divya Radhakrishnan work for?

Divya Radhakrishnan works for New York City Housing Authority (Nycha)

What is Divya Radhakrishnan's role at the current company?

Divya Radhakrishnan's current role is Senior QA Consultant.

What is Divya Radhakrishnan's email address?

Divya Radhakrishnan's email address is di****@****ail.com

What schools did Divya Radhakrishnan attend?

Divya Radhakrishnan attended Mahatma Gandhi University.

What are some of Divya Radhakrishnan's interests?

Divya Radhakrishnan has interest in Traveling, Cooking, Reading.

What skills is Divya Radhakrishnan known for?

Divya Radhakrishnan has skills like Banking, Agile Testing, Requirements Analysis, Test Planning, Sdlc, Selenium Programming, Strong Analytical Skills, Jira, Telecommunications, Agile Methodologies, Quality Center, Quality Assurance.

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