Divya Radhakrishnan Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Mumbai, Maharashtra, In

El Segundo, Ca, Us

New York, Ny, Us

Accessibility testing of web portals to ensure section 508 compliance. Designing automation test scripts using Java with Selenium Web driver. Created UAT materials and test documents to support business testing. Defect management and test planning using JIRA. Conducted training sessions for real time users. Created Test Strategy and test plans. Conducted usability testing of existing and new emergency management system to find areas of improvement. Through upfront involvement of users for test case reviews was able to cut down the defect leakage into UAT phase , and thereby reducing UAT timeline by 20%.

Agile testing using Version1 and qTest. Onshore-Offshore co-ordination to ensure quality during validation phases of this database and related application migration testing project. Manual API testing using SOAP/REST UI. Manual testing of back end data writing SQL queries in SQL server 2007. Organize and facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings. Track and communicate team velocity and other development metrics with, and to all affected teams and management. Creating test cases based on story acceptance criteria, troubleshooting, filing/resolving defects, and documenting results.

Dallas, Tx, Us

• Functional testing of FirstNet portals – Web and Mobile (using Emulator and real devices).• Onshore-Offshore co-ordination of the teams ensuring high quality during SIT phase.• Software Development Life Cycle and related Testing phase was performed using Agile methodology.• Experienced in tools like IBM Rational Jazz -TDP(Test management),Webtrax ( for data management) • Triggering a client order using xml and manual shipping of orders in SQL developer.• Working closely with development and assist in debugging of issues using developer tools.• Created knowledge transition and retention documentation which enabled faster onboarding for new joiners. This bought in 2 person weeks worth of productivity gain per new entrant to the team.• Test planning activities, execution and reporting.• Test data creation using ROME and Telegence systems

Dublin 2, Ie

• Performed End to End testing of both Portfolio Design and Customer Care modules understanding the Credit Card Processing system (Issuance- Payment)• Experienced in Onshore/Onsite -Offshore model coordinating the teams across shores and ensuring high quality during SIT and UAT phases.• Performed extensive usage of Microsoft Office suite across project lifecycle• Conducted the review of unit test cases and participated in BRD/Design review meetings and Test Plan walkthroughs.• Regression testing of web application using Selenium Web driver and Sikuli.• Designed automation scripts in Selenium using Java.• Followed the escalation matrix and prioritized the work to ensure no delivery slippages.• Prepared Test Strategy, Test Plan and Test Script documents based on the Use cases/BRD.• Worked closely with development in resolving SIT/UAT defects and experienced in defect triage and debugging.• Experienced in handling huge volume of customer data by pulling the data and processing the payment and validating the details as per the requirement.• Involved in Capacity Planning, effort Estimation, Status tracking and reporting to stake holders, development of contingency plans.• Coordinate and manage daily defect review meetings.• Regression testing during major releases and updating the regression suite and defect management using QC/ALM, RTC & JIRA.• Requirement Traceability Matrix( RTM) creation and maintenance• Owned Metrics tracking and reporting on multiple delivery facets such as productivity, defect & throughput.• Contributed towards recruitment and resourcing processes.• Received coveted Accenture Celebrates Excellence Award for the individual contributions.

Dublin 2, Ie

• Developing test plan and preparation of test data.• Enabled automation of the regression test suite through programming , which bought in close to 17% of cost savings on overall testing budget• End to end testing of system-starting from triggering customer orders from Siebel and final billing validations in Kenan (Manual and automation).• ETL testing using Informatica • Creating and running SQL queries in Toad for the stand-alone testing of billing system.• Testing of Mobile banking application on Android and IOS phones.• Involved in Effort estimation, Status Tracking and reporting to higher management.• White box testing of billing system by analyzing the XML & Usage files.• Experienced in debugging the Mediator issues by validating the TIBCO XML files.• Experienced in generating and validating the final PDF version of customer’s monthly bills and execution of Batch Jobs in UNIX using shell scripts.• Involved in Production support testing which covers the testing of defects during the warranty stint and monitoring SIT defects.

Dublin 2, Ie

• Experienced in generating and validating the final PDF version of customer’s monthly bills and execution of Batch Jobs in UNIX using shell scripts.• Involved in Production support testing which covers the testing of defects during the warranty stint and monitoring SIT defects.