Divya Shah Email & Phone Number

St. Catharines, On, Ca

London, Ontario, Canada

- Consistently exceeded credit card sales targets by 20% through strategic field marketing and personalized customer interactions.- Led marketing efforts for credit products, resulting in a 35% boost in credit card sign-ups and overall brand visibility through successful campaigns and outreach.- Aligned field marketing strategies with sales team objectives, enhancing campaign effectiveness and boosting sales performance by 25% through collaborative planning and targeted execution.- Leveraged sales and customer feedback data to refine credit selling strategies, achieving a 20% increase in application rates.

Markham, Ontario, Canada

- Monitored and responded to marketing analytics in real-time, optimizing campaigns to maximize reach and ROI.- Managed the editing and production of marketing materials, including testimonials, brochures, and banners, ensuring consistent brand messaging across all channels.- Analyzed 400+ customer interactions and social media metrics to extract insights, driving a 20% increase in customer engagement and a 15% uplift in content effectiveness.- Collaborated with the development team on website enhancements, implementing SEO and user experience best practices that improved organic search rankings by 30% and user experience by 50%.- Oversaw social media accounts, crafting and curating compelling content to grow followers and engagement by 39%.- Coordinated and executed trade show events, increasing lead generation by 25% and strengthening brand presence in the market.- Monitored real-time analytics for social media and marketing campaigns, implementing strategies that led to a 35% increase in ROI within the first quarter.

Vaughan, Ontario, Canada

- Provided excellent customer service to over 150 park visitors daily, enhancing their overall park experience.- Assisted guests in selecting merchandise, contributing to a 12% increase in gift shop sales.- Resolved visitor issues quickly, leading to a 10% improvement in guest satisfaction scores.- Worked with a team of 10+ associates to ensure smooth store operations and meet daily sales goals.- Consistently helped the store achieve or exceed its monthly sales targets, contributing to a 100% achievement rate.

St Thomas, Ontario, Canada

- Updated inventory data in the system on a daily/weekly basis to track incoming and outgoing products.- Coordinated with suppliers to manage delivery schedules and maintain optimal inventory levels.- Generated inventory reports and analyzed data to identify trends, shortages, or discrepancies.- Implemented data management systems, improving overall inventory tracking efficiency by 25%.- Generated monthly inventory reports and analyzed data trends, resulting in a 15% reduction in excess stock.

London, Ontario, Canada

- Supervised daily operations, managing a team of 2-5 staff members to ensure efficient store performance.- Increased sales by 15% over six months through effective team training and promotional initiatives.- Maintained a clean and organized store environment, contributing to a 15% improvement in store appearance ratings.- Resolved customer complaints efficiently, increasing customer satisfaction scores by 12%

London, Ontario, Canada

- Handled cash, credit, and digital transactions, processing an average of 150 transactions per shift with 99% accuracy.- Provided exceptional customer service to over 100 customers daily, ensuring a positive shopping experience.- Maintained a clean and organized store environment, contributing to a 15% improvement in store appearance ratings.- Assisted in inventory management and restocking, ensuring products were available and reducing out-of-stock items by 10%.