Divya Thiyagarajan Email and Phone Number

• Generate invoices for SPOT and quote orders.• Processed credit and rebills as per the requirements.• Processed contract and project billings.• Reviewed unbilled and under billed invoices.• Sending Statement of Accounts and Invoices to the customers on time.• Following up for payments as per the pay pattern of customer.• Sending dashboards reports to clients on weekly basis• Providing remittance advice at invoice level to the cash applicant.• Analyzed data and determined cause for late or non-payment of fees.• Processed cash receipts to open Accounts Receivables.• Received and reviewed customer’s remittance details for proper cash application.• Administered all collection efforts related to open Accounts Receivables.• Interacted with other departments to identify, review and resolve issues.

• Sending Statement of Accounts and Invoices to customers on time.• Timely follow up done through email or telephonic with customers for AR Collections.• Payment reminder and credit hard hold notice sent to the customer. • Checking with customer for remittance details on time. • Providing remittance details at invoice level advice the cash applicant.• Reviewing and resolving customer disputes on time.• Dunning process initiated for the past due accounts.• Updating the Collection reporting files on time.• Coordinating with internal teams for service termination, cancellation and activation.

• Sending Statement of Accounts and Invoices to customers on time.• Handling Customer and site calls individually to resolve issues.• Providing Remittance advice at invoice level to the cash applicant. • Reporting on Cash Flow Forecast, Past Due Forecasts and Weekly Tracker. • Sending Xerox Dashboard reports on weekly basis.• Preparing AR GL Reconciliations during month end closure.• Preparing Sales reconciliation for the customers on monthly basis.