Divya Uvaraj Email and Phone Number

• Working on SAP Custom build software such as SAP FUSION & SAP SAIL. • Working upon the requests received from the Transaction Management as well as customers to help them in getting their rebates and discounts for the products they have owned. • Processing Orders and Claims for European customers • First point of contact for Operational issues • Handling different kinds of process and releasing the credits on time. • Briefing the Team on latest updates & coordinating with the backend. • Claims loading/ Claims processing/ Payment processing/ Quality Check • Provide insight on areas for process improvement • Handling the customer Queries & helping them to solve their issues on priority Training the new joiner’s and conducting assessment

• Responsible for teaching on Computer ,Math’s for students in the school• Prepared lesson-plans on Computer, Math’sJob Responsibilities Working on SAP Custom build software such as SAP FUSION & SAP SAIL. Working upon the requests received from the Transaction Management as well as customers to help them in getting their rebates and discounts for the products they have owned. Processing Orders and Claims for European customers First point of contact for Operational issues Handling different kinds of process and releasing the credits on time. Briefing the Team on latest updates & coordinating with the backend. Claims loading/ Claims processing/ Payment processing/ Quality Check Provide insight on areas for process improvement Handling the customer Queries & helping them to solve their issues on priority Training the new joiner’s and conducting assessment S.R.K.B.V.M.H.S.School, Kulasekharam – Computer, Math’s Teacher; Responsible for teaching on Computer ,Math’s for students in the schoolPrepared lesson-plans on Computer, Math’sLan Infotech, Kulasekharam – Computer Faculty -; Responsible for teaching students on programming and basic and Ms. Office, Tally, C programTaught students by using experimental teachingAchievements: Customer recognized in GWE Newsletter – September 2012 as “Divya. U ( TP ) – Most Valuable Performer of Q3 FY2012”