With over 15 years of experience in learning and development, I am a certified behavioural trainer, coach, and consultant who specializes in leadership and soft skills training for various industries, such as IT, manufacturing, and healthcare. I am passionate about enabling people to achieve their goals and enhance their potential through accelerated human change techniques, such as NLP, NFNLP and ICF coaching.As a behavioural trainer and ICF certified coach for various industries, I evaluate organizational performance, assess employees' skills and productivity, and develop individualized and group training programs that address specific business needs and improve performance. I also drive brand values and philosophy through all training and development activities, and effectively communicate with team members, trainers, and management. I have trained over 3000 professionals across various sectors in topics such as corporate etiquette, public speaking, personality development, conflict resolution, critical thinking, customer support, and executive presence. I measure the long-term leadership development through various psychometric tools, such as DISC, MTBI, and RBA. I am also experienced in conducting organizational development interventions for creativity, problem-solving, decision-making, high-impact communication, and presentation skills.
Ashok Leyland
View- Website:
- ashokleyland.com
- Employees:
- 24807
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C-Suite And Leadership CoachAshok LeylandChennai, Tn, In -
Behavioural Trainer & Icf Certified Coach Expertise In Manufacturing It & HelathcareFreelance Mar 2023 - Present
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Training And Development ConsultantAccess Healthcare Services Jun 2022 - Nov 2023Chennai, Tamil Nadu, India• Evaluate organizational performance to ensure that training meets business needs and improving performance.• Assess employees’ skills, performance and productivity to identify areas of improvement.• Drive brand values and philosophy through all training and development activities.• Effectively communicate with team members, trainers and management.• Develop individualized and group training programs that address specific business needs.• Developed Performance Management System by identifying functional and behavioral development requirements of the business • Project management Drive core development programs and engagement projects for different employee segments.• OD Interventions - Identify, Facilitate the rollout & anchor OD intervention within the business to build diverse and inclusive talent pipeline• Culture: Build Org culture through appropriate communication, R&R programs across business verticals/ locations• Improved employee engagement through creation of Employee connect / reach out platforms in collaboration with IT Dept/ external vendors -
Lead Training ConsultantOpexprime Business Solutions Mar 2018 - Nov 2023Chennai Area, India• Deliver training programs and workshops to employees or clients that motivate, improve competencies and performance, and directly impact results• Utilize individual or group performance results to check the effectiveness of training• Gather feedback on sessions from attendees for improving future content and presentation• Design a new training program, content and upgrade existing programs, content, including training aids as required by clients• Recommend resources and strategies that support and lead to market success and goal achievement• Diagnose learning issues that will help people do better and assist team members in measuring and enhancing training results• Responsible for developing consistent and positive client/learner interactions• Responsible for identifying and communicating learning gaps to the Learning Development Team• Responsible for facilitating the delivery and execution of behavioral-based training• Developing performance evaluation feedback channels.• Effectively utilize current learning delivery platforms and tools to deliver training -
Training LeadLycatel Feb 2016 - Sep 2018Chennai, Tamil Nadu, India• Drive L&D Strategy: Create the L&D plan for the specified business in alignment with overall corporate L&D strategy with implementation plans, training calendars, and measures for training effectiveness. Target as per T&D dashboard benchmarks• Build capabilities to create a Global center of excellence• Effective partnering with business to build capability to deliver both short & long term• Effectively deploying a judicious blend of learning modes to address capability gaps• Training and Assessments: Facilitate annual TNA exercise for specific businesses using inputs -
Voice And Accent TrainerWipro Jan 2012 - Jun 2014Chennai Area, India• Conduct site and training need assessments• Provide coaching (guidance) evaluate, forecast, compile and give feedback on site activities• Evaluating language errors while communicating on calls by side barging, conducting refreshers/knowledge checks/update management• Escalate critical problems to management and leadership• Understanding the Effective Communication Matrix• Quality Monitoring -
Freelancer – Communication, Behavioral & Leadership TrainingFreelance Jun 2011 - Jan 2012ChennaiCompanies associated with at the time of freelancing:• Wipro• Dell• Daimler• Ashok Leyland• HP
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Talent Acquisition & TrainingCompvue Inc Jun 2009 - Jun 2011Chennai, Tamil Nadu, India• Conducting job evaluation surveys• Liaising with managers and interviewing employees at all levels to identify and assess training and development needs• Delivering and overseeing the training of individuals or groups of employees• Compiling and presenting information • Implementing, advising on and monitoring appraisal schemes• Planning, directing and delivering training and development programs including staff inductions, to accomplish the organization’s goals.• Developing individual training programs that meet the skills gap identified through training needs assessment.• Designing and implementing appropriate e-learning strategies.• Promoting an open knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organization as a whole -
Corporate TrainerOptimus Global Services Ltd Dec 2007 - Mar 2009Chennai, Tamil Nadu, India• Delivers accent training to client and customer dealing employees• Manage training logistics such as rooms, materials, invitations for effective content delivery• Manage training relationships at the supervisor and team levels, define and set training schedules, and expectations• Develop training plans that focus on application and understanding of content leveraging best practices for operational roles• Ensure adequate, accurate documentation is prepared and provide feedback• Communicate documentation needs / gaps to business, service, provisioning and process teams where applicable• Measure the effectiveness of training delivery through metrics and capturing feedback -
Process AssociateAllsec Technologies Limited Jul 2006 - Dec 2007Chennai, Tamil Nadu, India• Greet customers in a courteous, friendly, and professional manner using agreed upon pro- cedures• Listen attentively to customer needs and concerns; demonstrate empathy• Meet customer requirements through first contact resolution• Maintain broad knowledge of products, pricing, promotions, procedures, and other important issues through management communications, meetings, client focus groups, and formal training
Divya C Education Details
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Anna UniversityHr & Finance -
1 Anna Adharsh College For WomenThe -
Accounting -
Accounting And Finance
Frequently Asked Questions about Divya C
What company does Divya C work for?
Divya C works for Ashok Leyland
What is Divya C's role at the current company?
Divya C's current role is C-suite and Leadership Coach.
What schools did Divya C attend?
Divya C attended Anna University, 1 Anna Adharsh College For Women, Anna University Chennai, Anna University Chennai.
Who are Divya C's colleagues?
Divya C's colleagues are Deepak Sharma, Dhamo Dharan, Inakollu Srikanth, Rishabh Jaswal, Dinesh Thukkaram, Rahul Kumar, Mohan Venkat.
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