14+ year of experience as a Team Lead, Application Support Engineer , Production Support, Business Analyst, on various skills like Azure, Azure Devops, IIS, Oracle DB, Oracle Endeca, App Dynamics, EDI, WebMethods, .net applications, java applications, Shell Script, Postgre SQL, Apache Cassandra, Apache CouchDB, ticketing tool like Zendesk, Service Now, Jira, Sharepoint, Service Monitoring and Reporting, API integration testing.Working as Azure Devops Engineer, Manage security and compliance, implementing CI/CD.Working with clients, Support Leads and application enhancement requests and bug fixes.Working in Application support team and provided L1, L2, L3 and L4 support using SQL Queries and support Database activities.Working as a support team member to utilizing technical skills and product expertise helping to resolving customer product issues.Regular system health checks, support teams to resolve/isolate problems, liaise with other component teams to isolate problems, Proactive problem identifications, create problem records, working on RCA(Root cause) Action Items, RCA Documentation, RCA updates.Specifying bug fixes and software enhancements requests raised by clients and customer facing teams.Working in Incident Management, Problem Management/ Troubleshooting, Change Management, Release Management, Maintenance and Monitoring.3.5 year of experience as a Senior Software Engineer. Specialties: HTML, CSS, PHP, Python OS: Linux, Windows XP professionalWebServer: Apache, IIS, ngnixDB: MySQL, Oracle Database.CMS: Joomla, Wordpress, Drupal.others: Flash Actionscript, Abode photoshop, Abode Dreamweaver, Abode Fireworks.