Divya Arora, Mba

Divya Arora, Mba Email and Phone Number

Product Operation Leader @ Old Navy
Surrey, BC, CA
Divya Arora, Mba's Location
Surrey, British Columbia, Canada, Canada
About Divya Arora, Mba

I'm an innovative, strategically oriented person passionate about providing outstanding services and fostering excellent relationships at work. I earned a B.com in banking and insurance in India. My bachelor's degree gave me a strong foundation in understanding numbers. But it also helped me hone my soft skills and expand my public relations abilities. During my journey, I became interested in public relations, which helped me secure two internships in the field of human resources and broadened my horizons.Following my degree's successful completion, I was able to secure a contract position as an IT recruiter with a Belgian company. My onboarding and resume screening skills improved after a year of employment there. I had a reputation as one of the top workers since I met my goals and valued my clients and co-workers. By the time that contract expired, I had been fortunate to land a new position as a customer service representative with a reputable company in India. I improved my time management and communication skills there, and my ability to solve problems and handle customers made me a vital team member. To advance my profession, I decided to move to Vancouver, Canada, to pursue an MBA in human resources and expand my studies in all facets of the field. My lecturers were helpful enough to allow me to work on two projects throughout the course of my stay. I had the chance to oversee the projects of both a profit-making and non-profit organization, which gave me insight into how Canadian companies manage their workforces. While pursuing my master's degree, I was hired as a sales lead representative in the retail industry. In addition to improving my goal-meeting abilities, this commission-based position gave me a deeper insight into sales and customer service. Throughout my journey, I have had many opportunities to learn, and due to my go-getter nature, I have completed a few human resource certifications and am still looking forward to learning more.I'm delighted to report that I earned my Master of Business Administration in April 2024. As a result, I'm seeking employment prospects in the human resources sector, predominantly in positions like recruiter, generalist, and coordinator

Divya Arora, Mba's Current Company Details
Old Navy

Old Navy

View
Product Operation Leader
Surrey, BC, CA
Employees:
28157
Divya Arora, Mba Work Experience Details
  • Old Navy
    Product Operation Leader
    Old Navy
    Surrey, Bc, Ca
  • Old Navy
    Senior Lead Customer Service
    Old Navy Jun 2023 - Present
    British Columbia, Canada
    • Executing customer-centric strategies and help to achieve the daily store sales target by 25%-30% enhancing the overall customer experience.• Hold accountability for team performance by training, coaching, and providing constructive feedback to build team capabilities and drive productivity.• Assist manager with onboarding and scheduling of the new hires.• Ensuring consistent execution of SOPs, maintaining operational standards and promoting brand integrity.
  • Softmoc
    Lead Sales Representative
    Softmoc Apr 2023 - Present
    British Columbia, Canada
    1. Engaging with customers and providing in-depth knowledge about the product.2. Actively achieving sales targets on a commission-based structure, consistently meeting, or exceeding monthly revenue goals.3. Assisting in training new hires with all front-end and cash registers.
  • Amazon
    Customer Service Representative
    Amazon Jan 2022 - Sep 2022
    India
    1. Responded promptly & professionally to customer inquiries via phone & email.2. Managed order processing, including cancellations, returns, and exchanges, in accordance with Amazon policies.3. Troubleshooted technical and complex issues and escalated them by to the appropriate department if needed.
  • Hnm Solutions Europe
    Human Resource
    Hnm Solutions Europe Jan 2020 - Dec 2021
  • Hnm Solutions Europe
    It Recruiter At Hnm Solutions
    Hnm Solutions Europe Jan 2020 - Dec 2021
    Belgium
    1. Conducted 360-degree full-cycle recruitment for IT positions, from sourcing and screening candidates to negotiating offers and facilitating onboarding processes.2. Evaluated resumes and portfolios to ensure alignment with client requirements and technical specifications.3. Created compelling job descriptions and postings to attract qualified IT professionals.4. Negotiated employment terms including salary, benefits, and other compensation packages, to secure successful hires.
  • Ifortis Corporate
    Human Resources Positions
    Ifortis Corporate May 2021 - Jul 2021
    Mumbai, Maharashtra, India
    1. Conducted a full recruitment pathway starting from sourcing and screening candidates to negotiating offers and completing the onboarding process.2. Organising training for the candidates which also included preparing materials and scheduling timely meetings.3. Effectively handled a team of 25 candidates, delegating work and resolving issues as well as providing support to them

Divya Arora, Mba Education Details

Frequently Asked Questions about Divya Arora, Mba

What company does Divya Arora, Mba work for?

Divya Arora, Mba works for Old Navy

What is Divya Arora, Mba's role at the current company?

Divya Arora, Mba's current role is Product Operation Leader.

What schools did Divya Arora, Mba attend?

Divya Arora, Mba attended University Canada West, Shri Guru Nanak Khalsa College, Sister Nivedita School.

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