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Boutique Sales Consulting for Enterprise Technology Startups

Endor Labs helps developers spend less time dealing with security issues and more time accelerating development through safe Open Source Software (OSS) adoption. Our Dependency Lifecycle Management™ Solution helps organizations maximize software reuse by enabling security and development teams to select, secure, and maintain OSS at scale.

• Was the first hire in Sales Development, worked closely with VP of Sales in defining structure,processes for outbound sales development.• Consistently exceeded monthly meeting targets• Identified a new buyer persona and set up multiple successful meetings.• Experience taking introductory overview calls and demo sessions, performing lead qualificationsand moving the prospect to POC stage.• Interviewed, hired, onboarded and trained two additional SDRs. As lead, involved in ongoingcoaching and guidance.• Proposed, planned, executed transition of inbound lead handling from third-party to inhouse.• Translated business goals into specific SDR task-plan and targets, created effective emailcadences for inbound and outbound campaigns.• Regularly present metrics/plans/updates to company leadership.

• Consistently outperformed and exceeded SDR targets; best performer in the team. • Supported multiple territories• Collaborated with Director of Analytics; proposed new plan for lead generation based on majornetwork outage events• Tried innovative outbound strategies

• Responsible for identifying and acquiring quality content (job listings) for 5 Asian countries across channels (web, print, government job boards etc.).• Conducted extensive market research, data acquisition and validation / QA. Managed a network of freelance contractors for data acquisition activities.• Responsible for key business process for content aggregation.• Partnered with country leads in the field org for sales growth; Monitored/tracked content volume trends and recommended field-staffing levels.• Monitored key-metrics – generated reports, infographics, dashboards and insights for leadership.• Key accomplishments – consistently exceeded content delivery goals; identified process improvement opportunities; proposed new metrics and implemented proof-of-concept dashboard for improved visibility and efficiency of our work with contractors.• Created a vendor progress tracking process for real time visibility. This prevented negative surprises at the end of each quarter.

Release Management:• Coordinate Epic testing activities.• Automation testing – identify gaps in existing test scripts, report and track defects, work closely with developers to fix issues.Security:• Ongoing maintenance, activation, reactivation and termination of users on Epic. • User provisioning, access control, troubleshooting user issues related to security.

• Taught a computer applications course covering basics of computer hardware, software, internet, social media with a special focus on advanced features of Microsoft Word, Excel and Powerpoint.• Edited assignments, solved problems.

• Provided software and hardware support for the technical and computing infrastructure(including computers, other classroom and lab equipment) of the College of Education.• Created and maintained user manuals and troubleshooting guides for all new equipment.• Performed website maintenance for the College of Education.

• Provided onsite field support and second level helpdesk support for students.• Software, hardware and network support – diagnostics, setup/installations, virus and spywareremoval, data backup and restoration, data recovery, system tune-ups, hardware replacement,data/voice/video support, network registration, data/phone port repair.

• Project involved maintenance, enhancement and production support of a Transcend application• Created test plans, technical specifications; performed code migration to different environments and created software documentation. Used Oracle, PL/SQL, Magic and Silk testing tools