Mathematics Tutor
Freelance
Who is Divya Krishnan? Overview
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Divya Krishnan is listed as Mathematics Tutor at Freelance, based in Richmond, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Divya Krishnan.
Divya Krishnan previously worked as Lead Business Analyst at Geeky Graphs and Product Manager at Standard Chartered Bank. Divya Krishnan holds Post Graduate Program In Management, Business Administration And Management, General from Management Development Institute.
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Freelance
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Profile bio
About Divya Krishnan
I am a Problem solver at heart and enjoy finding solutions to customer pain points. With a lifelong passion for learning, I have embraced career journeys that has taken me through Software Development, Banking Operations, Business Analytics, Product Management and Business Operations
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6 roles
Divya Krishnan work experience
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Lead Business Analyst
Current• Developed deep understanding of customer and market trends• Led Product development, Operations, Marketing and Digital Content Strategy• Designed and implemented a user friendly website, optimizing all experiences from landing to checkout• Spearheaded multiple initiatives to improve customer experience: AI chatbot for customer support, Google analytics for customer insights, Calendly for seamless scheduling, and Zoom for 1:1 tutoring• Brand identity: Promoted products through… Show more • Developed deep understanding of customer and market trends• Led Product development, Operations, Marketing and Digital Content Strategy• Designed and implemented a user friendly website, optimizing all experiences from landing to checkout• Spearheaded multiple initiatives to improve customer experience: AI chatbot for customer support, Google analytics for customer insights, Calendly for seamless scheduling, and Zoom for 1:1 tutoring• Brand identity: Promoted products through multiple channels such as monthly newsletters and social media Ad campaigns Show less
Jan 2021 - Present
Mathematics Tutor
Current
Freelance
Feb 2020 - Present
Product Manager
As a Product Manager for Retail deposits, I defined the strategic direction of the product to ensure its success in the market. • Market Research: Conducted thorough research to understand customer needs, market trends, and competitive landscape related to savings accounts.• Customer Insights: Gathered insights from existing and potential customers to identify pain points, preferences, and expectations.• Product Vision: Defined the vision for the savings account product… Show more As a Product Manager for Retail deposits, I defined the strategic direction of the product to ensure its success in the market. • Market Research: Conducted thorough research to understand customer needs, market trends, and competitive landscape related to savings accounts.• Customer Insights: Gathered insights from existing and potential customers to identify pain points, preferences, and expectations.• Product Vision: Defined the vision for the savings account product, aligning it with the overall business goals.• Roadmap Development: Led product roadmap that outlines the product’s features, enhancements, and timeline.• Feature Definition: Collaborated with stakeholders (including developers, designers, and business analysts) to define detailed product requirements.• Prioritization: Prioritized features based on business impact, customer value, and technical feasibility.• Cross-Functional Coordination: Worked closely with development teams to ensure timely and high-quality product delivery.• Launch Planning: Developed launch strategies, including pricing, positioning, and marketing communication.• KPI Tracking: Monitored key performance indicators (KPIs) such as customer acquisition, retention, and profitability.• Iterative Improvements: Identifies areas for improvement and iterates on the product based on user feedback and data analysis.• Regulatory Compliance: Ensured that the savings account product complies with relevant regulations and guidelines.• Risk Mitigation: Managed risks associated with interest rates, liquidity, and operational processes.Collaboration and Communication:• Stakeholder Engagement: Collaborated with sales, marketing, and customer support teams to ensure alignment.• Communication: Led communications around product updates and changes Show less
Aug 2017 - Dec 2020
Mba Summer Intern (Operations & Technology)
Implemented a Customer Engagement model for Citibank Operations, to help improve Net Promoter Score and conversion rates for loan on phone
Apr 2016 - Jun 2016
Senior Software Engineer
• Revamped the Online Banking portal of an international Financial Services company• Developed and launched an improved version of the advisory application of an international insurance company
Feb 2012 - May 2015
4 education records
Divya Krishnan education
Post Graduate Program In Management, Business Administration And Management, General
Bachelor Of Engineering (B.E.), Electronics And Communication Engineering
Pre University
Ssc
Maitri English School
FAQ
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What company does Divya Krishnan work for?
Divya Krishnan works for Freelance.
What is Divya Krishnan's role at Freelance?
Divya Krishnan is listed as Mathematics Tutor at Freelance.
Where is Divya Krishnan based?
Divya Krishnan is based in Richmond, British Columbia, Canada while working with Freelance.
What companies has Divya Krishnan worked for?
Divya Krishnan has worked for Freelance, Geeky Graphs, Standard Chartered Bank, Citibank India, and Tata Consultancy Services.
How can I contact Divya Krishnan?
You can use AeroLeads to view verified contact signals for Divya Krishnan at Freelance, including work email, phone, and LinkedIn data when available.
What schools did Divya Krishnan attend?
Divya Krishnan holds Post Graduate Program In Management, Business Administration And Management, General from Management Development Institute.
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