Divya Achan Email and Phone Number
Divya Achan work email
- Valid
Divya Achan personal email
- Valid
Divya Achan is a APAC Head, Technical Solutions Engineering, Google Cloud AI at Google. She possess expertise in weblogic, java enterprise edition, tomcat, ant, jdbc and 15 more skills. She is proficient in English. Colleagues describe her as "Divya possesses the powerful combination of deep technical skills and tremendous Customer empathy. Her ability to maintain calm under pressure, instill confidence in Customers and those around her, and be a leader, is an asset to any team. Count me as a fan.", "Divya is a talented and dedicated technician. She has excellent customer handling skills and a strong desire to expand her knowledge. Divya is reliable and conscientious, a pleasure to work with.", and "Divya is a pleasure to work with and a consummate professional. Having worked with her on multiple implementations of the CA APM solution, Divya always went above and beyond to help find viable solutions for our customers. She posseses a knowledge of Enterprise Solutions far beyond many others I have worked with, and no task was too big or small for her to apply her skills and full attention to. She is always willing to help, no matter how difficult the task at hand seems to be, and is one of the most valuable team members I have ever worked with. I have enjoyed my time working with Divya, and have learned so much from her. She will succeed at any task assigned to her, and will be an asset to any company she will work for in the future. I thank Divya for her time, professionalism, and demeanor, and will always look forward to speaking to her in the future."
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Apac Head, Technical Solutions Engineering, Google Cloud AiGoogle Jan 2023 - PresentMountain View, Ca, Us -
Head Of Apac, Technical Solutions Engineering, Gcp Storage, Db & Serverless ProductsGoogle Feb 2022 - Dec 2023Mountain View, Ca, Us -
Technical Solutions Engineering ManagerGoogle Nov 2019 - Dec 2023Mountain View, Ca, Us -
Technical Account ManagerGoogle Aug 2018 - Nov 2019Mountain View, Ca, Us -
Gcp Senior Technical Solutions EngineerGoogle Nov 2016 - Aug 2018Mountain View, Ca, Us -
Senior Technical Support EngineerApigee Feb 2012 - Nov 2016-Creating KB and solution documents, filing bugs with development team with test cases. -Debugging the test cases based on Engineering pointers. -Application Support for all the web service application deployed on the customer environment. -Trouble shooting issues based on SOAP/REST web services application. -Analyzing tcp dumps , thread dumps, heap dumps to find out issues on the http requests and responses. -Analyzing the Apigee Gateway logs to find RCA. -Writing test cases in Jmeter and SoapUI to do small scale performance test and analysis. -Working with the development team on bugs. -Doing QA for Apigee's new 4g product for On Prem customers. - Helping out customers in the installation of Apigee products -Triaging escalated issues to complete resolution and customer satisfaction.- manage critical customer accounts. Hold weekly discussions with the customer's management team on the status of their open issues and open new issues, if any -On the interview panel for recruitment of new people in the team.
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Senior Technical Support EngineerCa Technologies Apr 2008 - Aug 2011San Jose, California, Us -
Technical Support EngineerCa Technologies Apr 2008 - Jun 2010San Jose, California, Us -
Client Services EngineerMarketlive Jan 2008 - Mar 2008Petaluma, Ca, UsProvided senior level tech support to the customers of MarketLive’s ecommerce product. Design and development of the Additional Shipping module for preferred clients Resolved operational issues associated with the websites. -
Software EngineerInfotechspectrum Jul 2007 - Jan 2008Worked for their client namely St.Pauls Travelers Insurance. St Paul Travelers Insurance is a premier insurance company, which provides auto insurance. Developed a web-based application for insurance agents to serve customers on Insurance policy. This application had four main modules as per functional aspects and they are Policy, Claim, Admin and Accounting modules and all these modules are integrated. This System also allows agents to view and modify customer profile and policy details.
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Software EngineerXansa Plc Jul 2003 - May 2007Reading , Uk, GbResponsibilities: Design and development of web pages using JSP. Design of taskflows (Chordiant specific). Worked extensively in CAFÉ and Business Process Designer of Chordiant. Worked on Chordiant Call Center Advisor Browser Edition, Foundation Server, Tools Platform. Business logic using Java classes and session beans. Developed Business Delegate java classes to reduce the tight coupling between UI and business tiers. Done unit testing for some modules using JUnit and developed UTP’s.
Divya Achan Skills
Divya Achan Education Details
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Kurukshetra UniversityComputers -
Delhi UniversityB.Sc.Comp.Sc. -
Holy Child AuxiliumHigh School
Frequently Asked Questions about Divya Achan
What company does Divya Achan work for?
Divya Achan works for Google
What is Divya Achan's role at the current company?
Divya Achan's current role is APAC Head, Technical Solutions Engineering, Google Cloud AI.
What is Divya Achan's email address?
Divya Achan's email address is na****@****ail.com
What schools did Divya Achan attend?
Divya Achan attended Kurukshetra University, Delhi University, Holy Child Auxilium.
What skills is Divya Achan known for?
Divya Achan has skills like Weblogic, Java Enterprise Edition, Tomcat, Ant, Jdbc, Core Java, Rest, Jms, Junit, Web Services, Ejb, Websphere.
Who are Divya Achan's colleagues?
Divya Achan's colleagues are Soo Lee, Timothy Dunn, Omar Al Saied Ahmad, Jagjit Arora, Tamani Jayasinghe, Jessica N., Yue Zhao.
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