Divyang Shah Email & Phone Number

Mumbai, Maharashtra, India

● Led teams in sprint planning, daily stand-ups, sprint reviews, and retrospectives using the Scrum framework to ensure timely delivery of high-quality products.● Communicated effectively with stakeholders, keeping them informed and engaged throughout the project lifecycle, leading to increased stakeholder satisfaction and successful project delivery.● Relentlessly focused on removing impediments for teams, ensuring that team members have what they need to deliver high-quality products.● Passionate about continuous improvement, I implement best practices to promote productivity, efficiency, and high-quality deliverables, leading to improved team performance and stakeholder satisfaction.● Committed to helping teams achieve their full potential, I provide coaching and guidance to teammembers to help them grow, leading to a more engaged and motivated team that delivers results

Mumbai, Maharashtra, India

• Technology : Adobe Experience Manager(AEM), ProofHub, MS-Office Suite, AWS cloud, Azure cloud,Google Cloud Platform, HTML, CSS, Java Script, React JS, MySQL, Oracle, MuleSoft, API, CI/CDPipeline, GitHub, GIT, Adobe Analytics, Adobe TargetKey Responsibilities – • Managing a team of 5 Project Managers to deliver projects• Client or Internal stakeholders reach out to me once escalation cant manage by Project Manager • Modified communication process to reduce escalations by more than 95%• Managing BFSI & Other Client accounts of having 150+ team members• Experience in mentoring and coaching team members• Experience in managing senior-level client relationships• Do extensive follow-ups and proactive communications with team members to get the required details for ensuring on-time deliveries. Ask probing questions and look for new opportunities.• Participate in existing projects revenue expansion• Helped team members and project managers to follow and mentor for Scrum Framework• Every week Project Managers do their project review with me and help them to identify any other Risk or opportunity in the project.• Streamlined Sprint planning and release planning meetings by collaborating with the team to break down feature stories into small, deliverable user stories that are appropriately sized for each Sprint.• Enabled improvement in team delivery commitments and capacity planning for Sprints by identifying and tracking hidden tasks that increased customer satisfaction, while also coaching the team with the Product Owner in understanding the vision and goals of the project with each Sprint in focus.• Actively participated in Program Increment (PI) Events, comprehending team dependencies and strategically planning to support the achievement of business value objectives.• Engaged in SAFe Scrum of Scrums to align efforts and contribute to the overall project goal.

Mumbai, Maharashtra, India

• Technology : Adobe Experience Manager(AEM), ProofHub, MS-Office Suite, AWS cloud, Azure cloud,Google Cloud Platform, HTML, CSS, Java Script, React JS, MySQL, Oracle, MuleSoft, API, CI/CDPipeline, GitHub, GIT, Adobe Analytics, Adobe TargetKey Responsibilities – • Managing Banking Client account of having 50 team members and no of critical applications• Managing Financial and Investment provider Client account of having 26 team members• Develop and review the project plan, milestones, and delivery.• Participate in Steerco meetings• Team handling and issue resolution• Website/Software Project Management• Good communication skills, appropriate for Executive level communication. Reporting to Sr Vice President and CTO.• Good Customer Interaction Skills• Acting as the primary liaison between the client, client vendor and internal technology teams.• Managing stakeholder expectations with respect to scope, deliverables, and timelines• Successfully led Scrum teams through all phases of software development lifecycle, ensuring timely delivery of high-quality products while facilitating efficient and effective Scrum ceremonies.• Expertly set up, managed, and optimized Jira and Confluence projects, resulting in enhanced team workflows and increased productivity.• Facilitated communication and collaboration between offshore and onshore teams, ensuring efficient project delivery and alignment on project goals and objectives.• Fostering a culture of continuous improvement and learning, I coached team members in Agile practices, resulting in an increase in team satisfaction.• Proactively identified and communicated risks and issues to project stakeholders while working with the team to develop solutions and mitigate risks, resulting in successful project delivery.• Conducted fun team-building events, resulting in increased comfort and transparency among team members at all levels of product development.

Mumbai, Maharashtra, India

• Managed client expectations, ensuring the highest quality service for Banking Clients.• Technology : Oracle SQL, Oracle PL/SQLKey Responsibilities – • Coordinate and liaise with all stakeholders.• Accountable for team status report generation• Part of Kotak 811 application development team and responsible for enhancement and support.• Develop tables, packages, procedures, Functions for providing additional features to the app.• Provide SQL queries to create SSRS reports that would give a summarized data, information about specific entity as required.• Managing client expectations by ensuring the delivery of the highest quality service.

Mumbai, Maharashtra, India

Key Responsibilities – • Coordinate and liaise with all stakeholders and dependent projects to develop detailed project schedules and define and deliver their needs.• Reviewing the project requirements in order to create the work plans and identifying resources to ensure service delivery expectations.• Managing Business Analyst and Open Source Project team.• Responsible for external project management, vendor management and contract negotiation.• Co-ordination in between vendor team and internal development team for projects.• Accountable for project reviews and driving initiatives for both reactive and proactive measures for overall improvements.

Mumbai, Maharashtra, India

• Business Generation• Managing Delivery• Making Partnership with other businesses• Creation of Developer Network and Engage with them• Website Development and Mobile Apps Development

Mumbai Area, India

• Managed IT Group for clients such as General Insurance, Life Insurance, and News & Media as partof the PMO group.Key Responsibilities – • Coordinate and liaise with all stakeholders and dependent projects to develop detailed project schedules and define and deliver their needs.• Reviewing the project requirements in order to create the work plans and identifying resources to ensure service delivery expectations.• Proficiency with standard project management tools such as Microsoft Project and suit of Microsoft Office applications.• Managing 50+ resources, technical team across locations.• Accountable for account/program/project reviews, performance report generation and driving initiatives for both reactive and proactive measures for overall service improvements.

Mumbai, Maharashtra, India

• Successfully managed client accounts for organizations including International Liquor companies• Technology : Oracle SQL, PL/SQL, Unix shell scriptingKey Responsibilities – • Development of Data Integration Framework at Vistaar PSO department. • The framework consisted of shell scripting, SQL, PL/SQL and T-SQL (multiple platforms across MS-SQL and Oracle). • The framework was used in multiple client locations with a high degree of reusability.• Coordinate and liaise with all stakeholders and dependent projects to develop detailed project schedules and define and deliver their needs.• Exceptional written and verbal communication skills, including experience with executive-level presentations and interactions with global peers for knowledge transition and process transformation.

Mumbai, Maharashtra, India

Environment : Oracle 10g SQL, Oracle 10g PL/SQL, Apex 3.2 Key Responsibilities – • Managing client expectations by ensuring the delivery of the highest quality service. • Understanding business requirement, requirement analysis and converting them into deliverables• Development using Oracle PL/SQL, Oracle SQL and Oracle Apex application and follow Software Development Life Cycle (SDLC)

Pune, Maharashtra, India

Key Responsibilities – • Understanding business requirement and converting them into deliverables.• Participate in knowledge acquisition sessions and Allocate work to Team Members.• Development is using Teradata and UNIX shell scripting.

Pune, Maharashtra, India

• Successfully managed client accounts for organizations including UK and India’s telecommunication clients• Technology : Oracle 10g, Oracle SQL, Oracle PL/SQL, Oracle Forms 10gKey Responsibilities – • Engage in requirements gathering from the customer requirements team• Understanding business requirement and converting them into deliverables• Participate in knowledge acquisition sessions and Allocate work to Team Members• Provide technical mentorship to the development team.• Develop and manage the relationship and communication with the Client

Pune, Maharashtra, India

• Successfully managed client account USA’s telecommunication company.• Technology : Oracle 9i-10g, Oracle SQL, Oracle PL/SQL, AIX UNIX, UNIX Shell Scripting,SQL*Loader, Informatica, Rational Portfolio Manager and CM-SynergyKey Responsibilities – • Understanding business requirement and converting them into deliverables.• Conduct and participate in User meetings and gather functional requirements of the proposed system.• Involved in analysis and design of development activities.• Scripting and automation of routine support activities.• Develop and manage the relationship and communication with the Client.

Mumbai Area, India

• Successfully managed client account UK’s Investment Banking company.• Technology : C, Pro*C, Oracle 9i, Oracle SQL, Oracle PL/SQL, HP-Unix 11, UNIX ShellScripting, SQL*Loader, VB 6.0, Crystal Report, PVCSKey Responsibilities – • Understanding functional business requirement and converting them into deliverables.• Participating in active discussions with business analysts and solution designers to understand the nature and scope of work.• Involved in analysis, design and testing of development activities and documentation.• Presenting an analysis and design document with technical stakeholders, business analyst and project manager during CCB (Change Control Board) meeting.• Regularly participate in quality meetings like CAM (Casual Analysis Meeting) to find out the root cause of the issue and presenting same with quality team.• Understand the architecture of the existing systems.• Managing client expectations by ensuring the delivery of the highest quality development.

Bachelor Of Science (Bsc), Chemistry

Introduction To Leadership Program, Leadership

Former Introduction Leader at Landmark worldwide

Master Of Computer Applications (Mca), Computer Application

School