Conducted extensive cold calling and data mining, resulting in a 35% increase in new business leads.Negotiated deals and pricing with prospective clients, securing 17% more contracts year-over-year.Successfully acquired new clients, contributing to a 35% growth in the customer base.Managed the entire client onboarding process, ensuring a 95% satisfaction rate during initial setup.Nurtured relationships with new and existing clients, leading to a 40% increase in… Show more Conducted extensive cold calling and data mining, resulting in a 35% increase in new business leads.Negotiated deals and pricing with prospective clients, securing 17% more contracts year-over-year.Successfully acquired new clients, contributing to a 35% growth in the customer base.Managed the entire client onboarding process, ensuring a 95% satisfaction rate during initial setup.Nurtured relationships with new and existing clients, leading to a 40% increase in repeat business.Closed sales deals efficiently, consistently meeting or exceeding sales targets by 17%.Utilised CRM tools to track and manage sales activities, client interactions, and pipeline development, improving data accuracy by 20%. Show less

This role involves community initiative aimed at identifying, nurturing, and engaging loyal members, embodying the collective values of inspiring ,connected , energy.Dedicating time organising/executing community hallmark events, special ambassador events, new Joiner events, supporting the community Team.Connecting with new community members with positive & welcoming approach.Attending Town Halls and Ambassador Meetings with the Events Coordinator or General Manager… Show more This role involves community initiative aimed at identifying, nurturing, and engaging loyal members, embodying the collective values of inspiring ,connected , energy.Dedicating time organising/executing community hallmark events, special ambassador events, new Joiner events, supporting the community Team.Connecting with new community members with positive & welcoming approach.Attending Town Halls and Ambassador Meetings with the Events Coordinator or General Manager. Highly Involved in the Collective support events, community well-being, new member integration, co- living, media interviews, and promotes CIC Mental Health Assistance. Show less

Achieved £40,000+ net sales consistently through delivering personalised product recommendations,collaborating with team to smash targets.Developing strong customer relations ensuring Samsonite continue to make loyal new customers.Managing internal/external communication via telephone, email, and face-to-face.Handled customer inquiries/concerns ensuring high customer satisfaction and retention. Utilised strong product knowledge to cross-sell/ upsell… Show more Achieved £40,000+ net sales consistently through delivering personalised product recommendations,collaborating with team to smash targets.Developing strong customer relations ensuring Samsonite continue to make loyal new customers.Managing internal/external communication via telephone, email, and face-to-face.Handled customer inquiries/concerns ensuring high customer satisfaction and retention. Utilised strong product knowledge to cross-sell/ upsell accessories resulting in transaction valueincrease. Show less

High volume Sales effectively handling queries and concerns in fast-paced environmentsChampioning Brand awareness cultivating trust and long-term client retention.Activation Maestro, Increased store traffic. Engaging diverse target audience consistently closing deals.Expert POS system processing - enhancing checkout & managing financial periods.Supporting recruitment and training, equipping new team with knowledge and skills.Effortful in arranging… Show more High volume Sales effectively handling queries and concerns in fast-paced environmentsChampioning Brand awareness cultivating trust and long-term client retention.Activation Maestro, Increased store traffic. Engaging diverse target audience consistently closing deals.Expert POS system processing - enhancing checkout & managing financial periods.Supporting recruitment and training, equipping new team with knowledge and skills.Effortful in arranging store promotions, boosting revenue driving traffic with creativity.Vigilance in store security, detecting shoplifters, demonstrates commitment to protecting business and customers. Show less

Effectively handled sales cycle, Delivered Campaign, leveraged networks, drives growth, and acquires new business.Innovative email campaigns increase conversion rate by 8% targeting qualified leads.Demonstrated clear goals, objectives /performance updates for media channels.Specialises in analysing campaign results, providing strategic optimisation recommendations for improved performance.Setting up social media ads campaigns, generating 26 leads monthly… Show more Effectively handled sales cycle, Delivered Campaign, leveraged networks, drives growth, and acquires new business.Innovative email campaigns increase conversion rate by 8% targeting qualified leads.Demonstrated clear goals, objectives /performance updates for media channels.Specialises in analysing campaign results, providing strategic optimisation recommendations for improved performance.Setting up social media ads campaigns, generating 26 leads monthly. (Facebook, Instagram, LinkedIn, and Google Ads).Expertise in keyword analysis, using tools like Site Catalyst, Google Analytics, SEMrush.Effective communicator facilitates strategy meetings, clear communication plans. Show less

Successfully managed and led a team of 5 professionals to execute multi-channel marketing campaigns, including b2c, b2b, and tele-sales, resulting in a notable %8 increase in sales revenue.Developed and implemented comprehensive measurement plans across various marketing channels, ensuring the proper set up of campaigns and identifying relevant KPIs based on client needs, resulting in both performance and insight-driven campaigns.Demonstrated proficiency in keyword analysis and… Show more Successfully managed and led a team of 5 professionals to execute multi-channel marketing campaigns, including b2c, b2b, and tele-sales, resulting in a notable %8 increase in sales revenue.Developed and implemented comprehensive measurement plans across various marketing channels, ensuring the proper set up of campaigns and identifying relevant KPIs based on client needs, resulting in both performance and insight-driven campaigns.Demonstrated proficiency in keyword analysis and common keyword research tools, enabling data-driven decision-making and optimisation of marketing campaigns.Streamlined the recruitment process and reduced time-to-hire from 21 to 12 days by building a robust interview pipeline, which increased the number of interviews conducted from 3 to 9 per week.Facilitated planning and strategy meetings with clients and external agencies/teams, leading to the development of clear, actionable communication plans, resulting in efficient and effective execution of marketing campaigns. Show less

Increased customer satisfaction & retention by 33% by delivering bespoke & robust real - time customer experiences. Managed Delivery & Purchase process streamlined it by integrating digital platforms like Microsoft suit ( teams, planner, power bi ,outlook, excel, powerpoint).Handled end to end Sales process, Customer inquires/complaints, Business development, Marketing,Purchasing & Stock management which led to increases in revenue by 8%.Helped company get 30% more… Show more Increased customer satisfaction & retention by 33% by delivering bespoke & robust real - time customer experiences. Managed Delivery & Purchase process streamlined it by integrating digital platforms like Microsoft suit ( teams, planner, power bi ,outlook, excel, powerpoint).Handled end to end Sales process, Customer inquires/complaints, Business development, Marketing,Purchasing & Stock management which led to increases in revenue by 8%.Helped company get 30% more stock into our warehouse by completely rearranging our layout - this saved us from spending over £100k in additional warehouse costs.Maintained clear communication with customers, vendors, suppliers, logistics partners & team members which increased productivity & efficiency by 12%. Show less