Accomplished Technology Leader and Principal Architect with over 17 years of experience specializing in enterprise-level ServiceNow implementations and software architecture. Proficient in Angular, ReactJs, and NodeJs, with a solid track record of managing complex development projects and leading cross-functional teams in global, agile environments. Expert in optimizing performance and implementing best practices in coding and security standards, consistently delivering high-quality solutions.ServiceNow Expertise: Advanced development and integration, including ITIL/ITSM, CSM, ITAM, ITOM, Scoped Apps, Service Catalog, and Domain Separation.Programming Languages: Angular, ReactJs, and NodeJs.AI: LLMs, Langchain, Ollama, RAGProject Management: Skilled in Agile methodologies, Scrum, and Sprint planning; adept in using JIRA & Confluence.Technical Leadership: Proven ability in managing large-scale IT projects, mentoring teams, and implementing best practices and coding standards in development environments.Communication: Excellent interpersonal and client-facing skills, capable of working effectively in diverse team settings and managing global stakeholders.
Listed skills include Itil, Soa, Integration, Java, and 37 others.