As a Customer Service Representative at Tech Mahindra, I provide efficient and professional support to customers across various industries, ensuring their satisfaction and loyalty. I have over four years of experience in customer service, having previously worked at Dhani and Radical Minds Technologies, where I handled diverse queries, complaints, and feedback from customers, using my skills in manufacturing process improvement and help desk support. I am currently pursuing a Master of Business Administration degree in Accounting and Finance at Amity University, where I am learning to apply analytical and financial skills to business problems and opportunities. I am passionate about delivering excellent customer service and creating positive customer experiences, and I strive to improve my communication, teamwork, and problem-solving skills.