Divyashree Nj Email & Phone Number

Dallas, TX, US

· Designing test plans, identifying test scenarios and test cases for the required scope (including functional and non-functional requirements).· Performing tests and analyzing results to pinpoint the source of issues and/or bugs.· Modify, maintain and create regression tests, including manual, scripted, and automated. Adding functionality to current.

Mississauga

• Participate in all Agile ceremonies such as Daily Standup, Backlog grooming, Sprint Review, Sprint Retrospective.
• Work directly with the customer to capture and analyze challenges to their workflow.
• Help in user story creation and creation of acceptance criteria.
• Help prioritize work within an agile team and help in maintaining a backlog of future work for consideration/prioritization
• Primary QA point of contact for the client in client dedicated team
• Perform Payment Industry testing.

Oakville

• Involved in Test Planning and Defect Management. HP ALM and Jira are the tools used for used for test management activities which included test planning, test case writing, requirements traceability, test execution.
• Test case construction and weekly reporting.
• Execution of manual test scripts for black box, functional, smoke, regression, integration, unit, End to End, acceptance testing for Bulloch POS and Fuel (Gilbarco) systems
• Perform validations on transaction processing related to credit, debit (VISA/Mastercard/AMEX) (Contact and Contactless) and prepaid cards at Gilbarco Fuel and Bulloch POS terminals
• Perform validations on different areas such as: Sale, Balance and Receipts, Loyalty, Discount cards, Coupons and Vouchers, Card activations and Lottery, Voids and Returns, Head office Configurations and Functions, Site.
• Liaise with the vendor (Bulloch) for triage calls.

Mississauga, Ontario, Canada

• Test Planning and management as part of Test focal activities
• Liaise with NCR for defect calls, root cause analysis.
• Understand the architecture and data flow for upstream and downstream systems.
• Test case writing for Component and System Integration testing
• Execution of manual test scripts for Component testing, System Integration testing and End to End testing for NCR POS and Fuel (Gilbarco) systems
• Tested all Petro Canada supported store value cards like Fuel savings cards, Preferred price cards, Prepaid and Car wash cards on both Fuel and POS terminals.

Hyderabad

• Software Development Test Engineer for High Volume Contact Center Load Testing to ensure Microsoft Dynamics CRM and Unified Service Desk client application met the expectations of customer contact centers.
• Automated test cases and captured SOAP requests from Unified Service Desk client application and transmitted them to Microsoft Dynamics CRM server.
• Identified bottlenecks during the load testing and analyzed load test results.
• Compared and analyzed actual and expected test results and reported all deviations.
• Coordinated with the team to develop test scenarios and identify measures to reduce defects in the modules.
• Member of the Subscription Management Development, involved in creating GenesisAdapter - WCF service hosted on Windows service, assisting the team with enhancements to the UI and participating in peer.

Bengaluru Area, India

• Executed development and maintenance projects, and received standing ovation for dedicated efforts, working beyond normal hours and during holidays to deliver projects on time with high client satisfaction.
• Part of the R10 development team to enhance and customize the Point of Sale application; delivered the functionality for Smart Vouchers, Christmas Savers and Clubcard with minimum number of defects.
• Executed the implementation for the Know Your Lanes support tool across 51 TESCO stores.
• Analyzed the architecture and different components for Know Your Lanes tool; enhanced the application to increase the productivity of the POS support team by continuously monitoring and validating the software on the.
• Analyzed and understood the data flow for SOLVE project - a payment card authorization system.
• Designed, developied and delivered the new SOLVE Monitor within strict project schedules that ultimately improved the productivity of the SOLVE support team.

Bengaluru Area, India

• Took ownership for all the testing activities from Build and Deployment stage to ensuring prompt delivery to the onsite team.
• Oversaw the Build and Deployment process as a part of the quality assurance.
• Performed ad hoc testing for all the projects, and wrote test scenarios and test cases